Job summary
Salary Available Upon Request
37 hours a week
To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner.
And
To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.
Salary to start on minimum wage increasing to £11.84
Main duties of the job
The right candidate would ideally have previous medical reception experience but not essential. You must possess excellent customer service skills and computer and IT skills are essential.
Duties include greeting patients face to face, including telephone calls and managing patient database. Booking appointments and diary management. Also processing of prescriptions and various other admin duties as required.
Candidates should be enthusiastic, reliable and have a flexible approach to work. You should have the ability to record and relay information accurately and confidentially
About us
Mumbles Medical Practice is within walking distance of the pretty village of Mumbles which is full of character and charm to the west of Swansea Bay. The practice serves a patient population of 7700 patients. The current Practice team consists 5 Partners, Advanced Nurse Practitioner and 3 part-time nurses who are supported by the admin team.
Job description
Job responsibilities
We are a busy GP practice with 5 partners working across our 2 practices, our main surgery in Mumbles and our branch surgery in Murton. We are looking for an enthusiastic and committed person to join our practice team as a full-time receptionist/administrator working 37 hours per week. The hours will be worked Monday to Friday between the hours of 07.45 am 6.30 pm. We will also require the candidate to be flexible to cover periods of annual leave and sickness.
This is a very challenging and rewarding post where duties are varied. Duties will include a range of administrative and reception tasks. Answering the telephone, booking appointments through our triage system, patient follow up for test results, generating repeat prescriptions, contacting patients for recall and action needed following hospital appointments. Candidates must be computer literate and have an excellent telephone manner. Previous experience in an NHS environment would be an advantage, however full training will be given.
Job description
Job responsibilities
We are a busy GP practice with 5 partners working across our 2 practices, our main surgery in Mumbles and our branch surgery in Murton. We are looking for an enthusiastic and committed person to join our practice team as a full-time receptionist/administrator working 37 hours per week. The hours will be worked Monday to Friday between the hours of 07.45 am 6.30 pm. We will also require the candidate to be flexible to cover periods of annual leave and sickness.
This is a very challenging and rewarding post where duties are varied. Duties will include a range of administrative and reception tasks. Answering the telephone, booking appointments through our triage system, patient follow up for test results, generating repeat prescriptions, contacting patients for recall and action needed following hospital appointments. Candidates must be computer literate and have an excellent telephone manner. Previous experience in an NHS environment would be an advantage, however full training will be given.
Person Specification
Other
Essential
- Ability to travel across both surgeries
Qualifications
Essential
- GCSE in English & Maths or equivalent
Experience
Essential
- Experience of using Microsoft packages e.g. Word & Excel
Desirable
- Experience of working in NHS environment
Person Specification
Other
Essential
- Ability to travel across both surgeries
Qualifications
Essential
- GCSE in English & Maths or equivalent
Experience
Essential
- Experience of using Microsoft packages e.g. Word & Excel
Desirable
- Experience of working in NHS environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).