Administrator - St. Paul's Clinic

Job description

Job responsibilities

Reception duties:

Answering the telephone, conveying messages and appropriate care navigation

• Sign posting patients to relevant services locally using websites and training

• Accepting written requests for repeat prescriptions from patients and pharmacies and acting on these requests, checking the email/my health online and prescription box for repeat prescription requests

• Sorting the mail and post to go

• Photocopying insurance medicals and reports, and maintaining record book and files thereof

• Maintaining a log of telephone messages on patient records

• Arranging transport for patients where necessary

• Maintenance of patients' notes, including regular read coding to make sure records are accurate and up to date

• Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge with the practice manager

• Read coding new records when new patients register and their files are received

• Registration of new patients and appropriate booking of new patients medicals over the age of 16 years

• Deducting patients who have changed address or moved to another practice

• Periodically checking the printers to make sure they are operational and have an adequate paper supply before leaving in the evening

• Maintaining a record of daily lab tests, both outgoing and incoming, in a manner suited to the needs of the practice (downloading EDI daily)

• Checking emails to stay on top of regular information in the practice

• Making sure Docman is cleared by the end of the week so there are no outstanding letters waiting to be input into the patients notes

• Attending virtual clinic and taking notes to submit to health board

Person Specification

Experience

Essential

• Experience within primary care or a reception role
• Experience of working within a general practice

Desirable

• Administrative experience

Qualifications

Essential

• Experience within primary care or a reception role

Desirable

• Previous apprenticeship completed in primary care is desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

St. Pauls Clinic

Palmyra Place

Newport

Gwent

NP20 4EJ

Employer's website

https://gpwales.co.uk (Opens in a new tab)