Reception Manager - Malpas Brook Health Centre

Job description

Job responsibilities

Job Description

Responsibilities:

• Day to day running of reception staff.

• Delivering excellent customer service for our patients.

• Answering the telephone and general enquiries.

• Booking patients in.

• Responding to emails.

• Dealing with complaints.

• Record data and recalls.

• Filing, printing, and scanning.

• Helping to ensure safety of patients and staff.

• Administration.

Successful candidate:

• Be friendly and approachable.

• Good oral/written communication skills

• A flexible approach, with the ability to use own initiative.

• An organised approach. Able to prioritise tasks, as necessary.

• Strong IT skills

What can we offer you?

• Competitive rates of pay

• Fantastic team environment

Job Types: Full-time, Permanent

Salary: Depending on experience

Schedule:

8-hour shift

5-week holidays pro rata.

Person Specification

Qualifications

Essential

• Qualification Specifications
• Essential
• GCSE Grade 1 to C in English and Maths
• Desirable
• Qualification in administrative role e.g. ECDL, CLAIT.
• Experience Specifications
• Essential
• Dealing with staff and reception is essential.
• Desirable
• Reception experience is desirable and dealing with staff.
• Additional Criteria
• Essential
• n/a
• Desirable
• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

GP Practice in Wales

Address

Malpas Road Evangelical Church

Malpas Road

Newport

Gwent

NP20 5PJ

Employer's website

https://gpwales.co.uk (Opens in a new tab)