Job summary
The Command and Control centre at Watford General Hospital are recruiting. We are looking for an experienced Bed and Site Manager who is motivated, energetic, an expert problem solver and who enjoys working as part of a team, but also thrives on independent decision making. The Clinical Bed and Site Manager's role is pivotal in ensuring the patient is admitted in a timely manner, receives the right treatment in the right place and expertly communicates to all stakeholders. We are looking for someone who cares about the patient in their hospital, who will be proactive and challenge any delays.
Main duties of the job
You will take responsibility for leading the capacity team on a daily basis, facilitating patient flow across all specialities in the trust to promote positive patient outcomes and ultimately enhancing the patient's hospital journey. Working closely with the divisional management teams, you will support the trust to achieve both urgent care and elective quality targets.
The clinical bed and site manager role is diverse and you will need to be flexible and adaptable in an ever changing environment, with an ability to remain composed during periods of extreme pressure
Excellent communication and interpersonal skills are an essential requirement of the role, in order to develop and manage relationships with key stakeholders. Working shifts, providing 24/7 cover across both of our hospitals, you will provide out of hours senior nursing support and clinical advice to all areas within the trust and be the responder in the event of a Critical/Major Incident.
About us
Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.
Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges
Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave
Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want
Job description
Job responsibilities
To proactively manage the Trust operational bed capacity, ensuring that safe and effective decision making
occurs across all specialties to streamline the patient journey at the point of admission, transfer and discharge.
To provide real time capacity information to internal and external stakeholders through the provision of
accurate reporting including situation reporting and escalation management systems.
To Lead the Corporate Site Meetings, ensuring situation reports are accurately completed and plans agreed
for discussion and enactment.
To ensure Trust operational and escalation policies are followed with regard to Site Management and
Operational Flow and in response to pan site incidents and escalations, this includes on site responder
supporting the emergency teams for fire, security and serious adverse incidents.
To maintain proactive, concise, accurate and timely communications to all Trust stakeholders to support
planned and urgent care capacity plans.
To support the Head of Operations with implementation, monitoring and reporting of improvement plans
designed to deliver the improved quality and effectiveness of our planned and elective access pathways.
Site and Capacity Managers are expected to work for the clinical and business success of the Central
Operations Function with regard to pathways and operational bed management and to contribute to the
corporate objectives and values of the Trust with regard to patient care, quality of service and access
standards.
The post holder will be working as the Site Clinical Lead out of hours and the nature of the work involves
making timely decisions in concert with clinical teams and working within a busy operational environment.
Job description
Job responsibilities
To proactively manage the Trust operational bed capacity, ensuring that safe and effective decision making
occurs across all specialties to streamline the patient journey at the point of admission, transfer and discharge.
To provide real time capacity information to internal and external stakeholders through the provision of
accurate reporting including situation reporting and escalation management systems.
To Lead the Corporate Site Meetings, ensuring situation reports are accurately completed and plans agreed
for discussion and enactment.
To ensure Trust operational and escalation policies are followed with regard to Site Management and
Operational Flow and in response to pan site incidents and escalations, this includes on site responder
supporting the emergency teams for fire, security and serious adverse incidents.
To maintain proactive, concise, accurate and timely communications to all Trust stakeholders to support
planned and urgent care capacity plans.
To support the Head of Operations with implementation, monitoring and reporting of improvement plans
designed to deliver the improved quality and effectiveness of our planned and elective access pathways.
Site and Capacity Managers are expected to work for the clinical and business success of the Central
Operations Function with regard to pathways and operational bed management and to contribute to the
corporate objectives and values of the Trust with regard to patient care, quality of service and access
standards.
The post holder will be working as the Site Clinical Lead out of hours and the nature of the work involves
making timely decisions in concert with clinical teams and working within a busy operational environment.
Person Specification
Qualifications
Essential
- Degree level or equivalent professional qualification
- 1st level Registered Nurse/Registered Midwife
- Evidence of continuous management development.
- Postgraduate Level qualification or equivalent
- Substantial previous experience of working in a
- highly pressurised
- Area - Ward/Site/Acute Medicine/ Surgery/
- /Emergency Department
- Experience of leading a clinical service
- operationally
- Able to demonstrate the acquisition of
- professional knowledge in clinical practice
- (equivalent to Masters Level)
- Evidence of working in partnership with internal
- and external stakeholders.
- Experience of leading the implementation of
- service improvement including complex
- change management programmes at a
- management level
- Experience of managing risk
- associated with service change
- Evidence of effective resource management
- Awareness of the NHS agenda at national and
- local level
- Able to demonstrate the use of evidence when
- decision making
- Experience of leading and managing others
Desirable
- Evidence of leading and delivering change
- through others
- Able to hold others to account for agreed
- targets
- Creates and promotes opportunities for others
- to contribute and to develop
- Able to shape and implement a vision for future
- service development
- Evidence of effective team working to deliver
- and improve services
- Ability to critically analyse complex information
- and evaluate a range of options to identify
- service improvements
- Exhibits energy and resilience to drive through
- results
- Ability to adapt personal style in order to
- influence others and gain support for ideas
Person Specification
Qualifications
Essential
- Degree level or equivalent professional qualification
- 1st level Registered Nurse/Registered Midwife
- Evidence of continuous management development.
- Postgraduate Level qualification or equivalent
- Substantial previous experience of working in a
- highly pressurised
- Area - Ward/Site/Acute Medicine/ Surgery/
- /Emergency Department
- Experience of leading a clinical service
- operationally
- Able to demonstrate the acquisition of
- professional knowledge in clinical practice
- (equivalent to Masters Level)
- Evidence of working in partnership with internal
- and external stakeholders.
- Experience of leading the implementation of
- service improvement including complex
- change management programmes at a
- management level
- Experience of managing risk
- associated with service change
- Evidence of effective resource management
- Awareness of the NHS agenda at national and
- local level
- Able to demonstrate the use of evidence when
- decision making
- Experience of leading and managing others
Desirable
- Evidence of leading and delivering change
- through others
- Able to hold others to account for agreed
- targets
- Creates and promotes opportunities for others
- to contribute and to develop
- Able to shape and implement a vision for future
- service development
- Evidence of effective team working to deliver
- and improve services
- Ability to critically analyse complex information
- and evaluate a range of options to identify
- service improvements
- Exhibits energy and resilience to drive through
- results
- Ability to adapt personal style in order to
- influence others and gain support for ideas
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
