Dispensary Manager

Job summary

Brundall Medical Partnership is looking to welcome a dispensary manager into our busy practice, who will play a full and active role as part of the practice multi-disciplinary team. This role is offered on a full time basis. The main purpose is to manage and oversee the safe, efficient, and cost-effective running of the dispensary within the GP practice. The dispensary manager ensures compliance with all relevant legislation, professional standards, and NHS contractual requirements while maintaining high standards of patient care and supporting the practices clinical and administrative teams.

Main duties of the job

• Lead and manage the dispensary team, ensuring effective staffing, training, and performance management.
• Organise staff rotas and leave to ensure adequate cover.
• Conduct regular team meetings and annual appraisals.
• Promote teamwork and effective communication within the dispensary and across the wider practice.
• Oversee the accurate and safe preparation, labelling, and dispensing of prescriptions in line with current legislation and practice protocols.
• Ensure correct storage, handling, and disposal of medicines, including controlled drugs.
• Maintain stock levels, minimise wastage, and monitor expiry dates.
• Conduct regular stock audits and manage ordering from wholesalers and suppliers.
• Manage drug recalls and safety alerts effectively.
• Ensure dispensary compliance with GPhC, NHS, and CQC standards.
• Maintain all required records (e.g., controlled drug registers, temperature logs, incident reports).
• Keep Standard Operating Procedures (SOPs) up to date and ensure all staff are trained accordingly.
• Lead on clinical governance, audits, and significant event reviews related to dispensing.
• Oversee the financial performance of the dispensary, including drug purchasing, profitability, and reimbursement claims.
• Monitor FP34 claims and ensure accuracy of prescription submissions to the NHS Business Services Authority (NHSBSA).
• Identify opportunities for cost savings and improved efficiency.
• Support the Practice Manager in preparing financial reports and forecasting dispensary income.

About us

Brundall Medical Partnership, located in Brundall,are a rural friendly practice, we have approximately 8400 patients and dispense to nearly half of our patient list. Our team consists of two Partners, one GP and one ANP. We have three salaried GP's, a Paramedic Practitioner and Physician Assistant. We have two Practice Nurses, three HCA's. We also have ARRS staff which include a First Contact Physiotherapist, Social Prescriber, Mental Health Nurse and a Wellbeing team. Were fortunate to have outstanding dispensary, reception, and administration teams. We are a friendly well respected practice. We offer the following benefits:-

• NHS Pension Scheme
• Benenden Health
• Staff Reward scheme
• Enhanced maternity