Primary Care Careers

Medical Administrator

The closing date is 28 November 2025

Job summary

Angel Hill Surgery in Bury St Edmunds has an exciting opportunity for a medical administrator to join our team on a part-time basis, for 22.5 hours per week.

In this essential role at the practice, you will complete Subject Access Requests (SARs) and medical insurance reports using a system called iGPR, attend meetings regularly and work within a busy secretarial office.

Main duties of the job

  • Maintaining insurance medical reports within current regulations
  • Processing all SARS requests within the surgery
  • Attend Adult and Child Safeguarding Multidisciplinary meetings which are held monthly
  • Take minutes from meetings
  • Respond to emails
  • Maintain safeguarding admin lead role
  • Send MARF and MASH referrals when required
  • Complete e-learning annually
  • Any other task requested by the practice manager/business manager or partner to ensure a smooth running of the surgery
  • Attend and participate in team meetings with the practice manager
  • To be conversant with and act in accordance with fire drills and precautions in the working area
  • Adhere to all practice policies
  • To be aware of and act in accordance with the surgery Health and Safety Policy.

About us

Angel Hill Surgery, situated in Bury St Edmunds, is a well established and friendly practice in the centre of the Suffolk market town.

Our team recognises the importance of good work-life balance. We have multiple social events annually and meet daily for coffee, as part of our commitment to well-being. To assist in the well-being of staff, the surgery purchases a well-being and support service package for any member of staff to contact 24/7. We offer the NHS pension scheme which is a defined benefits scheme - 20% employer contribution.

  • 14,000+ patients.
  • 10 minute appointments.
  • Part dispensing SystmOne practice.
  • High QOF achiever & rated good at a recent CQC inspection.
  • We hold a weekly education programme and, in addition, have half-day regional 'shut down' education events, around six times a year.
  • There is opportunity for additional extended access weekend work if desired.
  • Highly respected training practice.
  • A member of the Bury St Edmunds Primary Care Network with staff assigned to the practice.
  • The local Bury St Edmunds Park Run practice.

We pride ourselves on being a friendly and happy place to work and welcome informal visits and enquiries.

Details

Date posted

11 November 2025

Pay scheme

Other

Salary

£14.23 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

29151

Job locations

1 Angel Hill

Bury St Edmunds

Suffolk

IP33 1LU


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • Excellent communication skills, with a clear and polite telephone manner.
  • Confidence to work as part of a team and ability to "think on your feet".
  • Strong IT and administration skills.
  • Some flexibility is required, as you will sometimes need to work additional hours to cover for colleagues.

Desirable

  • Previous medical or healthcare Medical Administrator experience is desirable.
Person Specification

Experience

Essential

  • Excellent communication skills, with a clear and polite telephone manner.
  • Confidence to work as part of a team and ability to "think on your feet".
  • Strong IT and administration skills.
  • Some flexibility is required, as you will sometimes need to work additional hours to cover for colleagues.

Desirable

  • Previous medical or healthcare Medical Administrator experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

1 Angel Hill

Bury St Edmunds

Suffolk

IP33 1LU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

1 Angel Hill

Bury St Edmunds

Suffolk

IP33 1LU


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Angel Hill Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

11 November 2025

Pay scheme

Other

Salary

£14.23 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

29151

Job locations

1 Angel Hill

Bury St Edmunds

Suffolk

IP33 1LU


Supporting documents

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