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Primary Care Careers

Medical Receptionist/Administrator

The closing date is 05 December 2025

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Job summary

The Colne Practice in Rickmansworth has a great opportunity for two receptionists/administrators to join our team on a part-time basis. We are flexible to how the week is divided between both applicants but hours to be covered are 8am to 6.30pm. We are open to one working 3 days and the other 2 days or 2.5 days each.

We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service

Main duties of the job

  • Greeting and directing all patients.
  • Answering calls.
  • Making appointments and dealing with enquiries.
  • Dealing with requests for information and referring patients to the correct service.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Back office administration including; scanning, coding and managing registrations.

About us

The Colne Practice is a friendly GP practice with a list size of approximately 10,500 patients. Our team comprises 7 GP partners, 2 practice nurses, 1 HCA, 2 clinical pharmacists and reception and admin teams. We have on site staff parking.

Details

Date posted

07 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29139

Job locations

Colne House

99A Uxbridge Road

Rickmansworth

Hertfordshire

WD3 7DJ


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Excellent communication skills, with a clear and polite telephone manner;
  • Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
  • Experience of working with the general public, being sensitive and empathic in distressing situations;
  • Confidence to work as part of a team and ability to "think on your feet";
  • Strong IT and administration skills;
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Desirable

  • Previous medical or healthcare receptionist experience is desirable.
Person Specification

Experience

Essential

  • Excellent communication skills, with a clear and polite telephone manner;
  • Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
  • Experience of working with the general public, being sensitive and empathic in distressing situations;
  • Confidence to work as part of a team and ability to "think on your feet";
  • Strong IT and administration skills;
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Desirable

  • Previous medical or healthcare receptionist experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Colne House

99A Uxbridge Road

Rickmansworth

Hertfordshire

WD3 7DJ


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Colne House

99A Uxbridge Road

Rickmansworth

Hertfordshire

WD3 7DJ


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

The Colne Practice

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

07 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29139

Job locations

Colne House

99A Uxbridge Road

Rickmansworth

Hertfordshire

WD3 7DJ


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