Primary Care Careers

Receptionist / Care Navigator

The closing date is 31 October 2025

Job summary

Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service we are seeking an enthusiastic, flexible new team-member to join our reception team.

Joining a team of 8 others, the position is offered on a part-time basis for 25.5 hours per week working the following shift pattern;

Monday: 7:45am-5:00pm

Wednesday: 1:00-6:45pm

Friday: 7:45am-2:00pm

The successful applicant will have to work 5 of these hours flexibly which will be confirmed at least 1 week in advance. You will need towork the occasional Saturday mornings on a rota basis and voluntary overtime will also be available.

Please be aware that there is no flexibility regarding the shift patterns above.

Telephone interviews will take place on 7th November and if you are successful, you will be invited to a face-to-face interview that will take place on 11th November.

Main duties of the job

  • Excellent communication skills, with a patient-focussed attitude.
  • A quick learner with good IT skills and excellent attention to detail.
  • Helpful and friendly manner is essential, with the ability to work well with others.

About us

Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service we are seeking an enthusiastic, flexible new team-member to join our Reception team.

In return for your hard work, Mount Farm is delighted to offer:

  • Generous annual leave entitlement
  • Membership of the NHS contributory pension scheme
  • Option of NHS discounts & Blue Light Card for retail/dining/holidays etc.
  • A fully equipped kitchen and staff room

The successful applicant will be expected to pass a standard DBS check.

Please see our website for our privacy statement: https://www.mountfarm.com/your-information/ Then select 'employee privacy notice'.

Details

Date posted

14 October 2025

Pay scheme

Other

Salary

£12.29 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

29068

Job locations

Lawson Pl,

Bury St Edmunds

Suffolk

IP32 7EW


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

  • n/a

Experience

Essential

  • Excellent communication skills, with a patient-focussed attitude.
  • A quick learner with good IT skills and excellent attention to detail.
  • Helpful and friendly manner is essential, with the ability to work well with others.
Person Specification

Qualifications

Essential

  • n/a

Experience

Essential

  • Excellent communication skills, with a patient-focussed attitude.
  • A quick learner with good IT skills and excellent attention to detail.
  • Helpful and friendly manner is essential, with the ability to work well with others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Lawson Pl,

Bury St Edmunds

Suffolk

IP32 7EW


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Lawson Pl,

Bury St Edmunds

Suffolk

IP32 7EW


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Mount Farm Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

14 October 2025

Pay scheme

Other

Salary

£12.29 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

29068

Job locations

Lawson Pl,

Bury St Edmunds

Suffolk

IP32 7EW


Supporting documents

Privacy notice

Primary Care Careers's privacy notice (opens in a new tab)