Receptionist

Job summary

Blandford Medical Centre in Braintree, is actively recruiting for an experienced receptionist to join their expanding team on a part-time basis. The position is offered for 30 hours per week, working on a Tuesday, Thursday and Friday each week.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a self-motivated team player who has customer service/patient experience and offers excellent communication skills.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

The doctors and staff at Blandford Medical Centre are proud to offer the highest standard of patient care to our list of 17,500 patients. Our dedicated team are here to treat minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. We are a SystmOne practice.