PCN Care Coordinator

Job summary

SS9 South PCN has an opportunity for a care coordinator to join our team on a part-time basis for 22.5 hours per week, across 3 days. The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients.

If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

Main duties of the job

• Support SS9-South PCN in the delivery of high-quality primary health care projects & systems.
• Support the Management teams & clinical director to ensure the smooth running of the PCN operations.
• Co-ordinate attendance for the SS9-South PCN in meetings with external stakeholders, ensuring appropriate personnel attend in relation to PCN services.
• Co-ordinate the deliverance of seasonal covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
• Oversee the deliverance of the Enhanced Access programme, to include setting rotas, sourcing and agreeing staff allocations.
• Overseeing the usage of appointments and undertaking any required reporting to the ICB.
• Support rota and allocations for the ECP teams & provide daily support for allocation of visits and route planning.
• Liaise with practices own administrators regarding PCN staff availability, ensuring PCN staff rotas are aligned & available within the practices.
• Assist in HR provision ensuring appraisals / 1-2-1s and Return to Work meetings are delivered timeously.
• Arrange and co-ordinate mandatory training for clinicians & staff within the SS9-South PCN including practices own staff as well as PCN employed staff.
• Organise procurement of office equipment, supplies, & services within agreed budgets for provision of the Enhanced access service.
• Be aware of performance & quality indicators for all aspects of primary care.
• Liaise & work with SS9-South PCN Practices on an ad-hoc project basis.

About us

SS9 South is a forward-thinking PCN of two well-established practices: Pall Mall Surgery and Highlands Surgery. Together, we provide exceptional care to a diverse population of 35,000 patients. Our focus is on delivering outstanding patient care while fostering a supportive and fulfilling environment for our staff.

At SS9 South, our dedicated team includes GPs, physician associates, nurse practitioners, a frailty team, emergency care practitioners (ECPs), nurses, associate practitioners, healthcare assistants (HCAs), phlebotomists and social prescribers. We also have a large, knowledgeable administrative team that works closely with our clinicians to ensure seamless patient care. We believe in fostering an inclusive and collaborative working environment where ideas are valued and contributions are recognised.

We seek an outstanding individual to join our team and contribute their expertise to our thriving practice. If you are interested in becoming part of our supportive and dynamic environment, please contact ellie.white2@nhs.net

• NHS Pension Scheme
• Annual Leave: minimum 25 days FTE