GP Assistant or Healthcare Assistant

Job summary

Colchester Medical Practice has a fantastic opportunity for a GP assistant (GPA) or a healthcare assistant (HCA) to join our team.The GPA/HCA position is a support role, covering administrative tasks and, if appropriate, some basic clinical duties, to assist the GPs, enabling them to make the best use of consultation time.

The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery.

Main duties of the job

• Managing incoming and outgoing clinical correspondence.
• Extracting information from clinical documents that require coding.
• Arranging appointments, referrals, tests and follow-up appointments.
• Completing basic (non-opinion) forms, and core elements of some forms, for the GP to approve and sign. These might include insurance, mortgage and benefits agency forms, for example.
• Improving patient flow.
• Supporting patient experience by reiterating information from the GP.
• Assisting with practice tasks.
• Helping the GP liaise with outside agencies e.g. arranging admission.
• Supporting the prescription clerk team.

About us

Colchester Medical Practice is a well established PCN, delivering excellent care to over 41,000 patients across the city of Colchester. We have four sites (Shrub End Surgery, Castle Gardens Medical Practice, Wimpole Road Surgery and Parsons Heath Medical Practice) and a new health and wellbeing hub, based at our Parsons Heath site. The practice is well established with a rating of GOOD by the Care Quality Commission. As a practice we employ over 120 colleagues to provide excellent healthcare to patients across Colchester. We offer:

• NHS pension scheme.
• Proper Pay -Living Wage Foundation accredited.
• Eye-care vouchers.
• Health service discounts.
• Annual Leave: minimum 33 days FTE.
• Enhanced maternity and paternity terms.
• Uniform provided for colleagues if required.
• Free use of Holly Health mental wellbeing app.
• Flexible working contracts available upon request.
• Excellent training opportunities and progression provided.