Administrator

Job summary

Howard House Surgery are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and flexible administrator, with excellent interpersonal skills, to join our fantastic team here in Felixstowe.

The vacancy is for 30 hours a week, however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.

Reporting to the operations supervisor and practice operations manager, we are keen to hear from those that can show flexibility and a range of transferable skills. We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

Main duties of the job

• Ensure the timely, accurate and consistent recording of the clinical information onto the surgery computer system.
• Scan, forward and code clinical correspondence.
• Check repeat medication, add blood requests to ICE.
• Send QOF recall invites to patients and update records accordingly.
• Run searches to support clinical audit work.
• Any additional administrative aspects of the practice.

We plan to hold interviews W/C 25th August 2025.

About us

Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care.

We offer a competitive salary along with other employee benefits, and the opportunity to join the NHS pension scheme.

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC:

• NHS pension scheme
• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.