Prescription Clerk/Pharmacy Assistant

Job summary

Highlands Surgery has an opportunity for a prescription clerk to join our busy prescribing team, at the heart of our patient care service. This role is offered on a part-time basis for 20 hours per week to be worked over 3-4 days.

Main duties of the job

• Ensuring that requests for repeat prescriptions are actioned within 72 hours. This includes checking emails and tasks.
• Responding to all queries and requests from patients, chemists, nursing homes and district nurses, regarding the issue of prescriptions.
• Keeping repeat prescription information up-to-date in patient records.
• Sending out medication review invites.
• Organising blood tests (through ICE system) or blood pressure checks for patients, relevant to their prescribing needs.
• General ad hoc administration work.
• Keep up-to-date with all prescribing guidelines and protocols, relevant to the position.

About us

Highlands Surgery is an innovative, and forward-thinking practice based across two clinical sites. With a patient list size of 14,500, we are large enough to offer a diverse range of services while maintaining a supportive, close-knit team environment. We are proud to be a training and development-focused practice with a strong ethos around staff support and continuous improvement.

Our practice is led by three GP partners and supported by three salaried GPs, experienced long-term locums, four dedicated practice nurses, an advanced nurse practitioner (ANP), and an in-house pharmacist. We are also a key part of our Primary Care Network (PCN), offering access to services such as social prescribers, emergency care practitioners (ECPs), and MSK clinicians.

What makes us different?

• Two well-equipped sites for clinical consultations and MSK services
• A large, professional Reception and Admin team committed to patient care
• A dedicated Prescription Team to manage medication requests efficiently
• A focus on high-quality, sustainable patient care
• Strong PCN links with enhanced services to support our patients holistically
• A Good CQC rating and consistently high QOF achievement

We welcome interest from candidates who are enthusiastic about delivering high-quality care in a collaborative and evolving environment.