Care Coordinator/Receptionist

Job summary

We have an exciting opportunity for an enthusiastic and pro-active care coordinator/receptionist to join the team based in Colne Medical Centre in Brightlingsea. The role is offered on a part-time basis for 16 hours a week.

You will be joining an enthusiastic team of clinicians, receptionists and administrators and will be well supported. The role will contribute to the improving quality of care of our patients across the network of practices.

The successful applicant will need to have flexibility to cover other shifts as required.

We reserve the right to retract the advert if a suitable person is found before the end date.

Main duties of the job

• Booking appointments
• Greeting patients
• Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
• Updating patient records
• Processing correspondence
• Liaising with patients using different types of communication methods

About us

The Colte Partnership is a GP partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester and Tendring, serving approx. 95,000 patients. With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as general practice, we offer Extended Access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and Social Prescribing; we are working to be at the forefront of clinical research; and have many more exciting ventures on the horizon.

We also work as three collaborative Primary Care Networks (PCNs) which span across Colchester and Tendring:

• Riverside Medical Centre and Ardleigh Surgery
• Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
• Walton Medical Centre, Colne Medical Centre and Wivenhoe Medical Centre.