Workflow Administrator/GP Assistant

Job summary

Tile House Surgery has an opportunity for a workflow administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full-time basis for 37.5 hours per week, Monday to Friday.

Main duties of the job

• Scan and read letters received into the surgery either by post, internal or electronically. Action all letters within a workflow package, sending to the appropriate person/team - full training is provided.
• Accurately code diagnoses, procedures, and investigations into patient records.
• Identify urgent or complex documentation and ensure it is dealt with promptly, following established protocols.
• Liaise with GPs and other team members as necessary.
• Deal with incoming emails appropriately as per practice policy.
• Maintain up-to-date, accurate patient records.
• Contribute to efficient record-keeping and patient care.
• Work to agreed targets and deadlines.
• Record and administration of all GPR and insurance reports, Subject Access Requests and any other forms/letters required from GPs.
• Receive and dispatch mail.
• Any other duties which may be required, appropriate to the role.

About us

We are a large trainingpractice, serving a patient population of13,500. We pride ourselves on the level of care we provide to our patients and staff.We use SystmOneclinical system, have a history of very good QOF achievement and CQC rating of Good across all domains.

We can offer the following benefits:

• Supportive and friendly environment
• Flexible working hours within the constraints of surgery opening hours and cover required
• Peer support
• 25 days holiday (pro rata)
• NHS pension
• Free on-site parking