Primary Care Careers

Patient Care Coordinator

The closing date is 17 July 2025

Job summary

At Tooth Club Bury St Edmunds, we are passionate about delivering a premium patient experience in a friendly, modern, and rewarding environment. We are currently seeking to recruit professional and personable patient care coordinator to join our Bury St Edmunds team on a full-time basis, working Monday to Saturday, 9:00am 6:00pm, with one weekday off.

As a patient care coordinator, you'll be the welcoming face and voice of our dental practice, ensuring every patient feels supported and valued from their first contact with us.

Main duties of the job

  • Greet and assist patients in a warm and professional manner
  • Handle phone calls, appointment bookings, and patient enquiries
  • Manage front desk duties and administrative tasks efficiently
  • Coordinate daily schedules and communications with clinical staff
  • Uphold the high standards of the Tooth Clubbrand

About us

Why Join Tooth Club Bury St Edmunds?

At Tooth Club, we believe in creating a work environment where our team members can thrive. We invest in the latest dental technology and provide ongoing training opportunities to ensure our dentists can deliver the best care possible. Join us and be a part of a practice that values excellence, innovation, and teamwork.

If you are a dedicated and enthusiastic dentist looking to join a leading dental practice, we would love to hear from you.

Details

Date posted

03 July 2025

Pay scheme

Other

Salary

Depending on experience National Minimum Wage

Contract

Permanent

Working pattern

Full-time

Reference number

28779

Job locations

27 Cornhill

Bury St. Edmunds

Suffolk

IP331DY


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • Experience in a dental or healthcare reception role (preferred)
  • Sales experience is a plus
  • Outgoing, well-presented, and confident communicator
  • Strong phone manner and organisational skills
  • Patient-focused with excellent people skills
  • A team player with a proactive, can-do attitude
Person Specification

Qualifications

Essential

  • Experience in a dental or healthcare reception role (preferred)
  • Sales experience is a plus
  • Outgoing, well-presented, and confident communicator
  • Strong phone manner and organisational skills
  • Patient-focused with excellent people skills
  • A team player with a proactive, can-do attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

27 Cornhill

Bury St. Edmunds

Suffolk

IP331DY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

27 Cornhill

Bury St. Edmunds

Suffolk

IP331DY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Tooth Club - Bury St Edmunds

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

03 July 2025

Pay scheme

Other

Salary

Depending on experience National Minimum Wage

Contract

Permanent

Working pattern

Full-time

Reference number

28779

Job locations

27 Cornhill

Bury St. Edmunds

Suffolk

IP331DY


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