Care Co-ordinator

Job summary

SS9 South PCN has an opportunity for a care co-ordinator to join our team on a full-time basis 37.5 hours per week. The role is based across Pall Mall and Highlands Surgery, Leigh on Sea.

The post-holder will provide extra time, capacity and expertise to our practice teams to help us to improve the care provided to our patients. If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

Main duties of the job

• Support SS9-South PCN in the delivery of high-quality primary health care projects and systems.
• Support the Management teams and Clinical Director to ensure the smooth running of the PCN operations.
• Responsible for the collation and submission of claims, data, and reports to the ICB, once agreed by the Board.
• Co-ordinate attendance for the SS9-South PCN in meetings with external stakeholders, ensuring appropriate personnel attend in relation to PCN services.
• Co-ordinate the deliverance of seasonal covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
• Oversee the deliverance of the Enhanced Access programme, to include setting rotas, sourcing and agreeing staff allocations.
• Oversee the usage of appointments and undertaking any required reporting to the ICB.
• Liaise with practices own administrators regarding PCN staff availability, ensuring PCN staff rotas are aligned and available within the practices.
• Assist in HR provision ensuring staff recruitment, inductions & appraisals are delivered timeously.
• Arrange and co-ordinate mandatory training for clinicians and staff within the SS9-South PCN including practices own staff as well as PCN employed staff.

About us

SS9 South is a forward-thinking PCN of two well-established practices: Pall Mall Surgery and Highlands Surgery. Together, we provide exceptional care to a diverse population of 35,000 patients. Our focus is on delivering outstanding patient care while fostering a supportive and fulfilling environment for our staff.

At SS9 South, our dedicated team includes GPs, physician associates, nurse practitioners, a frailty team, emergency care practitioners (ECPs), nurses, associate practitioners, healthcare assistants (HCAs), phlebotomists and social prescribers. We also have a large, knowledgeable administrative team that works closely with our clinicians to ensure seamless patient care. We believe in fostering an inclusive and collaborative working environment where ideas are valued and contributions are recognised.

We offer our staff the NHS Pension Scheme and a minimum of 25 days FTE annual leave.