Office Manager

Job summary

The Colte Partnership are seeking an office manager to join Rowhedge and University of Essex Medical Practice to provide administrative support and services to the practice team. This position is offered on a full-time basis - the role will be recruited to on a fixed term contract basis to cover maternity leave. The practice is looking for an excellent manager who can lead and provide direction in a rapidly changing NHS environment. The post holder will work closely with the practice manager and operations manager to maintain and deliver the partnership strategic goals and vision.

If you are an experienced office manager looking for a new challenge, then we would love to hear from you.

Main duties of the job

• Oversee the day-to-day management of the administrative team and to ensure administrative and clerical duties within the practice are carried out within the practices guidelines and policies.
• Organise the admin team rotas and admin team and secretarial annual leave.
• Provide administrative support to members of the primary health care team.
• Carry out audits and work with clinicians, management and outside agencies.
• Carry out searches/ collate information etc to process monthly and quarterly claims.
• Arrange and take minutes at palliative care meetings.
• Produce data and statistics.
• Monitor and maintain the training website.
• Monitor and book external courses for staff.
• In participation with the practice manager carry out staff appraisals.
• Deal with problems reported by other members of the admin team.
• Monitor workload and skills of the team against changes in procedures and duties.
• Encourage and support personal development of members of the admin team, provide training as an ongoing item.
• Maintain self and team professionalism.
• Keep the admin team informed of any matters arising as necessary, or as requested by other members of the health care team.
• Keep the practice manager informed of any matters arising or problems/potential problems.

About us

The Colte Partnership is very much At The Heart of Primary Care, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. Our Head Office is in Feering.

We pride ourselves on working to be at the forefront of primary care in our region and have many exciting ventures on the horizon.

Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.