Practice Manager

Job summary

Old Road Surgery located in Clacton, are looking to appoint a permanent, experienced practice manager to join our team. This position is offered on a full-time basis, with hours for this position ideally 8am to 5pm, Monday to Friday. The role of the practice manager is to oversee the delivery of patient care, operational and strategic management of the practice. This includes responsibility for project management, human resources, finance, service delivery and performance management.

Main duties of the job

• The overall responsibility for the running of the surgery including staff management.
• Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable.
• Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Attending local meetings, to represent the surgery, and reporting to partners.
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Developing effective partnership, with other organisations, to benefit the practice.
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment.
• Managing all income, expenditure and accounts, as well as preparing financial reports for the partners.
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
• Handling practice publicity and health education materials.
• Preparing practice business plans and annual reports, as directed by the partners.

About us

Old Road Medical Practice has been providing care and support to the residents of Clacton and Jaywick for over 40 years. This is an exciting time to join the practice, as we move towards better access for patients whether its online, face to face or via the phone, promoting accessibility to everyone regardless of the time of day.