Workflow Administrator

Job summary

Haverhill Family Practice are looking to welcome a workflow administrator to their team on a part-time basis for 20 hours per week. Reporting to the senior administrator, this key role will ensure that all incoming and internal patient correspondence is stored on/in the patients medical record and relevant information is coded.

Main duties of the job

• Locate documents as needed by the clinical and non-clinical staff.
• Scan documents for the prescriptions and clinical teams.
• Add any additional information about the source of the document.
• Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information.
• Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale.
• Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures.
• Sort and date stamp all incoming patient-related mail.
• Use practice software 'Anima' to process incoming emails, checking and amending codes as necessary.
• Carry out any administrative related tasks as delegated by the doctors and non- clinical staff.

About us

Haverhill Family Practice is a Haverhill based GP Surgery offering a wide range of health services. With a CQC rating of Good and an experienced clinical team, they aim to provide a high standard of medical care and are always fully committed to patient needs.