Receptionist

Primary Care Careers

The closing date is 16 May 2025

Job summary

North Chelmsford Healthcare Centre and recruiting for a part-time receptionist (maternity cover) to work 18 hours per week on a fixed term contract until 3rd December 2025.

Salary: £12.47 per hour and £15 per hour after 6:30 PM and on weekends.

Working hours:

  • Monday: 2 PM - 8 PM
  • Wednesday: 8 AM - 2 PM
  • Thursday: 2 PM - 8 PM

Flexibility is required to cover additional hours if needed and there is a requirement to work one shift at the weekend per month (4.5 hours). We are seeking a friendly and professional receptionist to join our team on a part-time basis to cover maternity leave. The successful candidate will be responsible for providing excellent customer service and administrative support, including navigating patients to the most appropriate appointment with the most suitable clinician. This is an interesting and important front-facing role within the surgery.

BLS training will be provided and full training will also be given on SystmOne (patient record system).

Main duties of the job

  • dealing with patients queries on the telephone, by email, and in person;
  • processing prescription requests;
  • arranging home visits;
  • scanning documents;
  • chaperoning, and
  • processing card and cash payments from patients.

About us

The North Chelmsford Healthcare Centre was formed in April 2015. We offer the NHS pension and free parking on site.

Please note that should this vacancy attract sufficient interest, it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Date posted

30 April 2025

Pay scheme

Other

Salary

£12.47 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

28575

Job locations

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • na

Experience

Essential

  • Have an excellent telephone manner.
  • Have a caring nature and be able to show empathy to our patients.
  • Be able to demonstrate good team working.
  • Have a positive can-do attitude.
  • Be able to pick up processes and information quickly and put these into action.
  • Be computer literate and able to touch type.
  • Be fully flexible to cover annual leave and short notice sick leave.
Person Specification

Qualifications

Essential

  • na

Experience

Essential

  • Have an excellent telephone manner.
  • Have a caring nature and be able to show empathy to our patients.
  • Be able to demonstrate good team working.
  • Have a positive can-do attitude.
  • Be able to pick up processes and information quickly and put these into action.
  • Be computer literate and able to touch type.
  • Be fully flexible to cover annual leave and short notice sick leave.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

North Chelmsford Healthcare Centre

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

30 April 2025

Pay scheme

Other

Salary

£12.47 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

28575

Job locations

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


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