GP Assistant

Job summary

Ambrose Avenue Group Practice is excited to offer an excellent opportunity for a General Practice Assistant (GPA) to join our team on a full-time basis. The role consists of 37.5 hours per week spread over five days, although part-time applications will also be considered.

As a GPA at Ambrose Avenue Group Practice, you will play a vital role in supporting our GPs and enhancing the care experience for our local community.If you are an organised individual who thrives in a busy work environment where no two days are the same, we would love to hear from you!

Main duties of the job

Administrative Support:

• Sort clinical correspondence, prioritise actions, coordinate referrals, and schedule tests and follow-up appointments.
• Redirect some correspondence to other professionals, such as clinical pharmacists.
• Extract key information from letters, accurately code patient data, and update records.
• Complete basic forms and essential elements of various documents for GP approval, such as insurance forms, mortgage applications, and benefits agency forms.
• Manage workflow and prioritise key tasks to help free up GP time.
• Arrange appointments, referrals, tests, and follow-up appointments for patients.

Basic Clinical Tasks:

• Assist with blood pressure checks, urine dipstick testing, ECGs, phlebotomy, and more.
• Support GPs during immunization sessions or wound care.
• Communicate clearly and compassionately with patients regarding procedures and care.

Coordination and Liaison:

• Act as an important link between GPs, other clinicians, external agencies, and patients.
• Ensure seamless patient care by collaborating with hospital teams, social services, and community providers.

Patient-Centred Care:

• Treat every patient with respect, kindness, and confidentiality.
• Guide patients to the most appropriate services or support within the Primary Care Network (PCN).

About us

Ambrose Avenue Group Practice is a friendly, long-established, award-winning, progressive GP practice. We are based over two surgery sites within 10 minutes of each other, serving the population of Stanway and Prettygate in Colchester, Essex. We are a training practice and offer services to a population of over 14,500 patients.

We hold monthly meetings and training sessions and have a diverse team of clinicians, including first contact physio, pharmacists, ANP/NP, care coordinator, social prescriber, health coach, GP assistant and an award-winning team of mental health workers.

• A permanent employment contract.
• A competitive salary with increments based on professional development.
• Membership in the NHS pension scheme.
• Support for your personal and professional development.
• Excellent training and development opportunities.
• Enjoy an impressive total of 25 days of annual leave, along with eight bank holidays (pro-rata); this increases with your continuous years of service in the NHS. This generous leave policy promotes a healthy work-life balance and rewards your commitment and dedication to the healthcare profession.
• Bike rack available.
• Shower facilities.
• Convenient access to the A12, with routes to London and Ipswich.