Dispensing Clerk

Job summary

Long Stratton Medical Partnership are looking to welcome a dispensing clerk to act as a focal point of communication between the GPs, receptionist, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery. This is a part-time role, 25 hours per week - 5 hours over 5 days.

The purpose of the role is toprocess, all repeat medication requests sent in by patients using the various protocols in place.

Main duties of the job

• Work with our GPs to provide a responsive repeat prescription service.
• Collect repeat prescription requests from the post box and via e-mail.
• Liaise with patients and chemists regarding queries and requests.
• Ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly.
• Ensure that patient queries on medication are highlighted to the relevant GP
• Regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription
• Issue nursing supplies e.g. dressings, catheters if advised by a suitably trained nurse.
• Assist clinicians in managing document workflow relating to prescriptions.
• Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives.

About us

At Long Stratton Medical Partnership, we take pride in being a family focused, close knit team our work family is how we often describe ourselves. We offer a supportive, positive culture which is well-lead, and provide regular supervision and training for all staff. Long Stratton is a small town in South Norfolk, 10 miles from the historic city of Norwich. We have 11,500 patients on our list, a CQC rating of Good and operate from both our main site and a branch site in Newton Flotman. We are also a dispensing practice with a dispensing list of around 5,500 patients.

We have completed our surgery expansion work with a new wing being added to include 7 clinical rooms. The reason for the expansion is that Long Stratton is being bypassed, 2,000 new homes are planned and therefore potentially 5,000-6,000 new patients will be joining us.

We offer a comprehensive benefits package including 5 weeks annual leave (plus bank holidays), the NHS pension scheme, and an Employer Assistance Programme for the employee and family members. We also offer free on-site car parking, team building and social activities and access to NHS discounts.