Medical Secretary

Primary Care Careers

Information:

This job is now closed

Job summary

Heacham Group practice has an opportunity for a medical secretary to join their team on a part-time basis, for approximately 20 hours per week.

Main duties of the job

  • Typing and processing all medical correspondence from the GPs in the practice and specialist nurses handling any related queries in a timely and efficient manner.
  • Dealing with requests to the practice and processing reports etc.
  • Record all contacts regarding patients on the clinical system in an accurate and timely manner.
  • Complete all referrals via the e-RS system, chase up referrals and action rejections.
  • Process and follow-up requests from patients and clinicians.
  • Liaise with outside agencies and other bodies and handle any related queries.
  • Handling queries from patients regarding referrals, hospital appointments and treatments
  • Ensuring that any requests for information are appropriately dealt with and that all subsequent charges are invoiced appropriately.
  • To perform any other task as required, appropriate to the role of medical secretary.

About us

We are a small friendly GP practice with two surgeries at Heacham and Snettisham serving approximately 7,500 patients. Our clinical team includes 3 GP partners, 2 salaried GPs and very skilled nursing team including nurse practitioners, specialist nurses and HCAs. We are a training practice for GP registrars. We are offering a salary depending on experience and NHS pension.

Date posted

27 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

M0038-25-0542

Job locations

45 Station Road

Heacham

Kings Lynn

Norfolk

PE31 7EX


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Previous experience of working as medical secretary ideally in a primary care setting.
  • Excellent administrative and organisational skills.
  • Excellent communication skills both verbal and written.
  • Sound knowledge of medical terminology.
  • Excellent general IT skills including MS Office and experience of working with a clinical system
  • Understanding of the need to maintain confidentiality and data security, at all times.
  • Ability to multi-task and to work accurately under pressure.
  • Ability to work as part of a team, as well as independently.
Person Specification

Experience

Essential

  • Previous experience of working as medical secretary ideally in a primary care setting.
  • Excellent administrative and organisational skills.
  • Excellent communication skills both verbal and written.
  • Sound knowledge of medical terminology.
  • Excellent general IT skills including MS Office and experience of working with a clinical system
  • Understanding of the need to maintain confidentiality and data security, at all times.
  • Ability to multi-task and to work accurately under pressure.
  • Ability to work as part of a team, as well as independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

45 Station Road

Heacham

Kings Lynn

Norfolk

PE31 7EX


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

45 Station Road

Heacham

Kings Lynn

Norfolk

PE31 7EX


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Heacham Group Practice | Heacham Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

27 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

M0038-25-0542

Job locations

45 Station Road

Heacham

Kings Lynn

Norfolk

PE31 7EX


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