Medical Secretary

Job summary

The Derby Road Practice has a fantastic opportunity for a medical secretary to join the team, on a one year fixed term contract required for maternity cover, on a full or part-time basis.

You will be joining a well established secretarial team and will work across both our sites within a busy, often demanding, but highly rewarding environment that strives for excellent patient care.

We are looking for a great team player, who always acts with integrity and professionalism, with excellent written skills, great attention to detail and the ability to adapt letters for clinicians. Previous medical secretarial experience would be preferred, though not essential as training can be provided.

Main duties of the job

• Processing patient information (both electronic and paper based) in a timely manner.
• Liaising with secondary care, community service providers and external agencies in relation to patient referrals and private non-NHS work (i.e. insurance/solicitor reports).
• Using SystmOne patient system, electronic referral system (e-RS) and DXS referral system.
• To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc, with great attention to detail.
• To retrieve medical records to assist in the completion of medical records requests.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• To provide cover for members of the secretarial team during periods of sickness and annual leave.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of working with SPC:

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.