Receptionist/Care Navigator
This job is now closed
Job summary
Greensands Medical Practice are looking for an enthusiastic, motivated and hardworking receptionist/care navigator to provide a high quality service to our patients and contribute substantially to our practice team on a full-time basis.
The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, and offers excellent communication skills.
Main duties of the job
- Greeting and directing all patients.
- Making appointments.
- Answering queries from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
We are a large, well respected, stable Practice operating across two sites in Potton and Gamlingay.
We are a very hard working team with a commitment to providing high quality clinical care to our patients.
- Patient list size 12,800
- Nine GP partners
- Rural market town and village locations
- Free parking, easy commute
- Positive CQC report
- Cambridge medical student training practice
- SystmOne computer system.
Details
Date posted
13 March 2025
Pay scheme
Other
Salary
£11.55 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
9027
Job locations
Brook End
Potton
Sandy
Bedfordshire
SG19 2QS
Employer details
Employer name
Primary Care Careers
Address
Brook End
Potton
Sandy
Bedfordshire
SG19 2QS
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Recruitment Team
Greensands Medical Practice | Potton Surgery
enquiries@eoeprimarycarecareers.nhs.uk
01206918760