Director of Care and Quality

Job summary

St Luke's Hospice are looking to welcome a permanent Director of Care and Quality to their team on a full-time basis, based either at their Basildon or Thurrock site.

This senior position plays a pivotal role in overseeing the quality and care services at St. Luke's Hospice and requires a strategic thinker committed to enhancing patient experiences and outcomes through innovative care practices and adherence to regulatory requirements. The successful candidate will possess a deep commitment to person-centred care, with the ability to lead by example and inspire a multi-disciplinary team.

Main duties of the job

• Lead the development and implementation of care strategies that ensure the highest standards of patient care and safety.
• Monitor and evaluate care quality metrics and performance indicators, driving continuous improvement initiatives.
• Collaborate with clinical teams to develop and implement best practices in care delivery and patient support.
• Ensure compliance with local, national, and organisational policies, and manage the audit processes to maintain regulatory standards.
• Cultivate a culture of excellence and accountability in care delivery through effective leadership and staff development.

Flexibility in working hours to meet the needs of the service, including possible evenings and weekends is required.

About us

We are a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed. Our care considers peoples medical, spiritual and emotional needs, including support for loved ones and carers. Anyone living in Basildon and Thurrock can call on us 24 hours a day, seven days a week. Working alongside other healthcare providers, our specialist services are available at the hospice, out in the community or in a persons place of residence. Together, we fulfil peoples choices at the end of their life. We are a charity and the services we provide are free. We rely on voluntary income from local people to deliver the care they deserve.