Operations Assistant
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Job summary
Swanwood Partnership in Wickford has an opportunity for a dynamic and proactive operations assistant to join our team on a full-time basis.
The ideal candidate will be a confident leader who takes initiative under the guidance of the surgery partners, inspires the team, and prioritises patient care. If you are passionate about making a difference and thrive in a fast-paced, dynamic environment, we encourage you to apply.
Main duties of the job
- Lead the reception team to deliver exceptional patient care.
- Oversee and manage the reception area, always ensuring efficient workflows.
- Supervise the appointment system, ensuring timely and smooth service for patients.
- Train and develop reception staff, ensuring data accuracy and efficient processing of patient information.
- Oversee all administrative tasks completed by the reception team.
- Act as the first point of contact for complaints, resolving issues promptly and professionally.
- Communicate effectively with staff at all levels within the surgery.
About us
Swanwood Partnership is in the centre of Wickford, we are located close to the local shops. We look after around 7,000 patients as well as being a training practice. Staff are very sociable and often organise out of work evenings.
Details
Date posted
29 December 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
8630
Job locations
Wickford Health Centre
Market Avenue
Wickford
Essex
SS12 0AG
Employer details
Employer name
Primary Care Careers
Address
Wickford Health Centre
Market Avenue
Wickford
Essex
SS12 0AG
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
