Receptionist/Audio Typist

Primary Care Careers

Information:

This job is now closed

Job summary

Scott Park Surgery in Southend, has an opportunity for an enthusiastic and proactive receptionist/audio typist to join our team on a part-time basis for 20 hours per week.

The hours are as follows:

  • Monday 14.45-18.45
  • Tuesday 12.30-4.30
  • Wednesday 09.00-13.00
  • Thursday 07.45-11.45
  • Friday 12.30-16.30

You will need to be flexible on occasions to working extra hours to cover staff holidays.

The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.

Main duties of the job

  • Typing referral letters and medical reports.
  • Answering telephone and assisting as necessary.
  • Responding to queries and requests for assistance from patients/visitors.
  • Making appointments and managing the booking system.
  • Filing of patient records and other confidential documents.
  • Data inputting.
  • Issuing repeat prescriptions.
  • General reception/admin duties as required.

About us

Scott Park Surgery is a small-sized surgery looking after 2,700 patients. We are a friendly team with a supportive group of clinicians and admin staff.

Date posted

15 December 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

8597

Job locations

205 Western App.

Southend on Sea

Essex

SS2 6XY


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • none

Experience

Essential

  • Touch typing experience.
  • Able to work under pressure and on your own initiative.
  • Able to work in a polite, confidential, and discreet manner, respecting patients, and colleagues at all times.
  • Good interpersonal skills.
  • Confident using IT including Microsoft Word & Excel and can quickly pick up new software skills.
  • Time flexibility to do extra hours to cover annual leave, absence, short of staff as and when necessary, at short notice.
  • Strong inter-personal and prioritising skills, and the ability to balance multiple priorities.
  • Committed to delivering a quality service, be a team player and proactively identify continuous improvement opportunities and implement them.
  • Able to plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the practice.

Desirable

  • Audio typing skills.
  • A current DBS.
  • Previous GP practice experience but full training will be given if needed.
Person Specification

Qualifications

Essential

  • none

Experience

Essential

  • Touch typing experience.
  • Able to work under pressure and on your own initiative.
  • Able to work in a polite, confidential, and discreet manner, respecting patients, and colleagues at all times.
  • Good interpersonal skills.
  • Confident using IT including Microsoft Word & Excel and can quickly pick up new software skills.
  • Time flexibility to do extra hours to cover annual leave, absence, short of staff as and when necessary, at short notice.
  • Strong inter-personal and prioritising skills, and the ability to balance multiple priorities.
  • Committed to delivering a quality service, be a team player and proactively identify continuous improvement opportunities and implement them.
  • Able to plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the practice.

Desirable

  • Audio typing skills.
  • A current DBS.
  • Previous GP practice experience but full training will be given if needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

205 Western App.

Southend on Sea

Essex

SS2 6XY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

205 Western App.

Southend on Sea

Essex

SS2 6XY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Scott Park Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

15 December 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

8597

Job locations

205 Western App.

Southend on Sea

Essex

SS2 6XY


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