Receptionist/Audio Typist

Primary Care Careers

Information:

This job is now closed

Job summary

Scott Park Surgery in Southend, has an opportunity for an enthusiastic and proactive receptionist/audio typist to join our team on a part-time basis for 20 hours per week. The hours are as follow;

Monday 07:45 -11:45

Tuesday 14:45 - 18:45

Wednesday 12:30 - 16:30

Thursday 09:00 - 13:00

Friday 07:45 - 11:45

It is essential that you are able to work these days and hours and have the ability to be flexible and work extra hours during holiday periods.

Main duties of the job

  • Typing referral letters and medical reports.
  • Answering telephone and assisting as necessary.
  • Responding to queries and requests for assistance from patients/visitors.
  • Making appointments and managing the booking system.
  • Filing of patient records and other confidential documents.
  • Data inputting.
  • Issuing repeat prescriptions.
  • General reception/admin duties as required.

About us

Scott Park Surgery is a small-sized surgery looking after 2,700 patients. We are a friendly team with a supportive group of clinicians and admin staff.

Date posted

08 December 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

8573

Job locations

205 Western App.

Southend on Sea

Essex

SS2 6XY


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

  • none

Experience

Essential

  • Touch typing is essential.
  • A current DBS would be an advantage.
  • Confident using IT and can quickly pick up new software skills.
  • Able to work under pressure and on your own initiative.
  • Able to work in a polite, confidential, and discreet manner, respecting patients, and colleagues at all times.
  • Must have good interpersonal skills.
  • Must have time flexibility to do extra hours to cover annual leave, absence, short of staff as and when necessary, at short notice.
  • Strong inter-personal and prioritising skills, and the ability to balance multiple priorities.
  • Need to be committed to delivering a quality service, be a team player and proactively identify continuous improvement opportunities and implement them.
  • Need to plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the Practice.

Desirable

  • Previous GP experience is desirable but not essential as full training will be given.
  • Audio typing skills and computer literacy are desirable including having the ability to use Microsoft Word and Excel.
Person Specification

Qualifications

Essential

  • none

Experience

Essential

  • Touch typing is essential.
  • A current DBS would be an advantage.
  • Confident using IT and can quickly pick up new software skills.
  • Able to work under pressure and on your own initiative.
  • Able to work in a polite, confidential, and discreet manner, respecting patients, and colleagues at all times.
  • Must have good interpersonal skills.
  • Must have time flexibility to do extra hours to cover annual leave, absence, short of staff as and when necessary, at short notice.
  • Strong inter-personal and prioritising skills, and the ability to balance multiple priorities.
  • Need to be committed to delivering a quality service, be a team player and proactively identify continuous improvement opportunities and implement them.
  • Need to plan ahead and respond to changes and understand the impact that these changes can have on the overall service delivery of the Practice.

Desirable

  • Previous GP experience is desirable but not essential as full training will be given.
  • Audio typing skills and computer literacy are desirable including having the ability to use Microsoft Word and Excel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

205 Western App.

Southend on Sea

Essex

SS2 6XY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

205 Western App.

Southend on Sea

Essex

SS2 6XY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Scott Park Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

08 December 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

8573

Job locations

205 Western App.

Southend on Sea

Essex

SS2 6XY


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