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Primary Care Careers

Medical Receptionist and Triage Administrator

Information:

This job is now closed

Job summary

The Elms Medical Practice in Harpenden is looking to recruit a medical receptionist/triage hub admin assistant to work Thursday PM & Friday all day (15 hours per week).

We are currently looking to recruit a caring, empathetic, kind, can-do approach, hard-working and motivated individual to join our wonderfully friendly dedicated front-line team.

Main duties of the job

Our reception staff are the first people our patients hear on the phone or see at the front desk and we expect our patients to receive the best customer care, so we need to ensure we keep that high level of service when taking on a new member of the team.

Please ensure to read the job description attached to understand what the role entails. The successful candidate will be provided with full in-house training.

We want everyone to enjoy coming to work and you can expect a warm welcome, friendly team and all the support you need to enjoy and perform well.

About us

Elms Medical Practice based in Harpenden are a very friendly, busy GP practice serving over 17,000 patients.

Details

Date posted

04 November 2024

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

8435

Job locations

5 Stewart Road

Harpenden

Hertfordshire

AL5 4QA


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • First class communication skills at all levels.
  • Adherence to strict confidentiality, data protection policies and infection control procedures.
  • A kind, empathetic, caring, and friendly manner.
  • The flexibility to support and help with periodic clinics such as flu clinics and have the capacity to share team availability for staff sickness, holidays and extended hours.
  • Ability to assess own performance and take accountability for own actions, either directly or under supervision.
  • Level 2 qualification. 4+ GCSEs A-C or equivalent.
  • and have a natural eagerness to do ordinary things, extraordinarily well.
Person Specification

Experience

Essential

  • First class communication skills at all levels.
  • Adherence to strict confidentiality, data protection policies and infection control procedures.
  • A kind, empathetic, caring, and friendly manner.
  • The flexibility to support and help with periodic clinics such as flu clinics and have the capacity to share team availability for staff sickness, holidays and extended hours.
  • Ability to assess own performance and take accountability for own actions, either directly or under supervision.
  • Level 2 qualification. 4+ GCSEs A-C or equivalent.
  • and have a natural eagerness to do ordinary things, extraordinarily well.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

5 Stewart Road

Harpenden

Hertfordshire

AL5 4QA


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

5 Stewart Road

Harpenden

Hertfordshire

AL5 4QA


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Elms Medical Practice

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

04 November 2024

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

8435

Job locations

5 Stewart Road

Harpenden

Hertfordshire

AL5 4QA


Supporting documents

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