Medicine Counter Assistant

Job summary

NHS Chemilab Ltd are seeking a medicine counter assistant on a part time basis for 17 hours per week, covering Monday, Tuesday, Wednesday 3pm-7pm & Saturday 1pm-6pm, to offer frontline assistance within our group of pharmacies.

Main duties of the job

• Endeavour to answer all phone calls proactively and professionally, taking care to minimise pharmacist concentration loss.
• Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times
• Wherever possible face up, rotate and refresh shop stock, including replacing faded price tickets, and clear any mess to ensure the shop floor looks its best
• General housekeeping of the pharmacy, so as to maintain a hygienic & clinical environment.
• Check for any pricing discrepancies with stock coming in.
• Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
• Process patient returns correctly.
• Make sure ready prescriptions are filed correctly to make it easier to locate.
• Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
• Corral customers into orderly queues, so they don't jump the line to dispensary.
• Process prescription requests according to practice rules.
• Be aware of who is in the shop, if customers are browsing or there are patients waiting.
• for help, whether or not they are standing at the counter.
• In addition, perform such other duties from time-to-time, as our needs change.

About us

NHS Chemilab Pharmacies Ltd is an independent group of pharmacies, with branches across Watford, Hertfordshire. We are supportive, agile and patient-centric. We operate Chemilab Pharmacy, Cassiobury Pharmacy, Leavesden Pharmacy, Abbey Pharmacy and Abbotswood Park Pharmacy.

We offer:

• Good working conditions.
• Friendly and experienced team.
• Modern purpose-built practices.
• Free car parking.
• Loyalty bonus.
• Competitive salary.
• Regular social events.