Care Navigator
Primary Care Careers
The closing date is 16 October 2024
Job summary
Tile House Surgery, located in Brentwood, is recruiting for a part-time care navigator on a 12 month contract to cover maternity. This position is to assist the team on our busy reception and is offered on a part time basis, for 24 hours per week.
In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
Main duties of the job
- Greeting and directing all patients.
- Booking, cancelling and moving patientappointments.
- Handing out letters, completed forms, specimen bottles, etc.
- Dealing with requests for information and managing problems and complaints.
- Advising patients of practice procedures.
- Registering new patients.
- Answer the telephone promptly.
- Assisting GPs with their requests.
- Referring patients to local domiciliary services.
- Dealing with incoming emails/faxes as per practice procedure.
About us
Tile House Surgery is a large training practice, serving a patient population of 13,500. We pride ourselves on the level of care we provide to our patients and staff. We operate the SystmOne clinical system and have a history of high QOF achievement and a CQC rating of Good across all domains.
We can offer the following benefits:
- Supportive and friendly environment
- Flexible working hours within the constraints of surgery opening hours and cover required
- Peer support
- 25 days holiday per year (pro rata for part-time/fixed term contracts)
- NHS pension
- Free on-site parking
Date posted
16 September 2024
Pay scheme
Other
Salary
£11.44 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
8119_2
Job locations
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
Employer details
Employer name
Primary Care Careers
Address
33 Shenfield Road
Brentwood
Essex
CM15 8AQ
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)