Receptionist

Job summary

Queens Park Group Surgery have an exciting opportunity for a receptionist to join their busy team on a part-time basis, for 20 hours per week, Monday and Tuesday 12pm- 7pm and Friday 8am - 3pm.

Working within a friendly reception team, this role is an essential front-line position at the practice. Receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

Main duties of the job

• Greeting patients and visitors to the practice.
• Booking in patients and visitors in line with practice appointments and visitor procedures.
• Responding to all patient and visitor requests.
• Ensuring computerised appointment system is up-to-date.
• Booking, amending and cancelling patient appointments.
• Distribution of completed prescriptions.
• Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
• Ensuring answering machine service is set up as per opening hours.
• Scanning, read coding and distribution of mail.

About us

Queens Park Surgery is one of the leading GP practices in Bedford and have a practice population of over 12000 patients, with a range of clinicians, including six GPs, five practice nurses, one prescribing practitioner and two health care assistants, they have CQC rating of 'Good'.