Practice Manager

Job summary

Are you seeking a role where you can combine your people skills, compassion, and professionalism? A fantastic opportunity has arisen for an enthusiastic, well organised, and resourceful practice manager to lead our friendly and professional team, on a full time basis, working alongside the operations manager and CEO, delivering high standards of care to our patients.

Main duties of the job

• Oversee the smooth running of the practice, including managing staff, facilities, and resources.
• Monitor staff satisfaction and performance against metrics for each department.
• Ensure the delivery of high-quality patient care by monitoring patient satisfaction, clinical outcomes, and patient safety.
• Develop and implement practice policies and procedures in compliance with regulatory requirements and best practices.
• Manage relationships with stakeholders, including patients, suppliers, GP partners and external partners.
• Maintain accurate and up to date records, including patient information, staff files and performance reports.
• Oversee the Quality Outcome Framework (QOF), Locally Commissioned Services and other claims, ensuring that maximum income is obtained and best practice is followed.

About us

Only 10 minutes from Norfolks Champagne Coast, we advocate a healthy work life balance and provide support and training for all employees.

We are a training practice for registrars and have students from both UEA and Cambridge University. Investing in our people is top of our priorities and have created a friendly and welcoming atmosphere. To enhance relaxation and team well-being we organise activities such as away days, bike to work scheme, lunchtime walks, beach running, and regular coffee reset times along with ice cream deliveries in the summer!

The benefits of working for us include:

• NHS pension.
• Discount scheme.
• Access to a financial advisor.
• Opportunity for career development and progression.
• Working with a supportive and dedicated team.
• Contributing to the delivery of high-quality patient care.

Interview date: Friday 6 September 2024