Job summary
North Shoebury Surgery has an opportunity for a receptionist to join our team on a part-time basis for 15-20 hours per week (days to be discussed).
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
Main duties of the job
- greeting and directing all patients.
- taking calls using the cloud based system.
- assisting with the digital triage system.
- making appointments where required.
- accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc..
- dealing with requests for information, and managing problems and complaints.
- advising patients of practice procedures.
- registering new patients.
- answering the telephone, promptly.
- responding to emails.
About us
Located in Shoeburyness the surgery provides a range of NHS primary care services and we aim to provide an effective, efficient and fair health care service to all our patients. Our professional team work extremely well together, we have monthly clinical training sessions that are held here on site, these are open to all levels of the clinical team.
In addition to ongoing training, we provide the NHS pension scheme which is a defined benefits scheme - 20% employer contribution.
Date posted
26 August 2024
Pay scheme
Other
Salary
Depending on experience dependent on experience
Contract
Permanent
Working pattern
Part-time
Reference number
8019
Job locations
Frobisher Way
Shoebury
Essex
SS3 8UT
Employer details
Employer name
Primary Care Careers
Address
Frobisher Way
Shoebury
Essex
SS3 8UT
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
