Primary Care Careers

Receptionist

Information:

This job is now closed

Job summary

Dengie Medical Partnership has an opportunity for a receptionist to join our professional team on a part-time basis. We are a friendly, busy rural GP Practice and the post holder will work across our two sites: Tillingham Medical Centre and Maylandsea Medical Centre.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.

We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.

Main duties of the job

  • Booking appointments
  • Being the representative of the surgery, providing professional but friendly advice and services to our patients.
  • Dealing with patients at the front reception desk
  • Administrative tasks including registering new patients, updating patient records, processing correspondence
  • Using the in-house clinical system, SystmOne, to deal with the full range of patient queries

You will be required to work Monday to Friday with times ranging from 7.30am to 6.30pm but shift times can be discussed to assist with home/life balance.

About us

We are a small training and dispensing practice with a clinical team of GPs, ANPs and nurses, serving a patient population of 5,500 patients. We operate a SystmOne clinical system with a history of excellent QOF achievement and a CQC rating of outstanding. We are a member of the Dengie and South Woodham Ferrers Primary Care Network.

Interviews will be held in the week commencing 24th June 2024. For more information about this post contact Adele Hatton, Reception Manager on 01621 778383 / 742233 for more information about this post.

Details

Date posted

18 June 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7680

Job locations

Tillingham Medical Centre

61 South Street

Tillingham

Essex

CM0 7TH


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Experience in a customer service or receptionist role is the minimum requirement
  • Excellent team player
  • Flexible and adaptable
  • Embraces improvement and change
  • Able to deal with pressure and conflicting demands
  • Enjoys interacting with patients and providing excellent customer service
  • A good sense of humour is essential!
  • IT literate with Microsoft office a must.

Desirable

  • Previous experience at a GP surgery.
Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Experience in a customer service or receptionist role is the minimum requirement
  • Excellent team player
  • Flexible and adaptable
  • Embraces improvement and change
  • Able to deal with pressure and conflicting demands
  • Enjoys interacting with patients and providing excellent customer service
  • A good sense of humour is essential!
  • IT literate with Microsoft office a must.

Desirable

  • Previous experience at a GP surgery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Tillingham Medical Centre

61 South Street

Tillingham

Essex

CM0 7TH


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Tillingham Medical Centre

61 South Street

Tillingham

Essex

CM0 7TH


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Dengie Medical Partnership

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

18 June 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7680

Job locations

Tillingham Medical Centre

61 South Street

Tillingham

Essex

CM0 7TH


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