Medicine Counter Assistant

Primary Care Careers

Information:

This job is now closed

Job summary

NHS Chemilab Ltd are seeking a medicine counter assistant on a part time basis for 17 hours per week, covering Monday, Tuesday, Wednesday 3pm-7pm & Saturday 1pm-6pm, to offer frontline assistance within our group of pharmacies.

Main duties of the job

  • Endeavour to answer all phone calls proactively and professionally, taking care to minimise pharmacist concentration loss.
  • Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times
  • Wherever possible face up, rotate and refresh shop stock, including replacing faded price tickets, and clear any mess to ensure the shop floor looks its best
  • General housekeeping of the pharmacy, so as to maintain a hygienic & clinical environment.
  • Check for any pricing discrepancies with stock coming in.
  • Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
  • Process patient returns correctly.
  • Make sure ready prescriptions are filed correctly to make it easier to locate.
  • Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
  • Corral customers into orderly queues, so they don't jump the line to dispensary.
  • Process prescription requests according to practice rules.
  • Be aware of who is in the shop, if customers are browsing or there are patients waiting.
  • for help, whether or not they are standing at the counter.
  • In addition, perform such other duties from time-to-time, as our needs change.

About us

NHS Chemilab Pharmacies Ltd is an independent group of pharmacies, with branches across Watford, Hertfordshire. We are supportive, agile and patient-centric. We operate Chemilab Pharmacy, Cassiobury Pharmacy, Leavesden Pharmacy, Abbey Pharmacy and Abbotswood Park Pharmacy.

We offer:

  • Good working conditions.
  • Friendly and experienced team.
  • Modern purpose-built practices.
  • Free car parking.
  • Loyalty bonus.
  • Competitive salary.
  • Regular social events.

Date posted

13 May 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7545

Job locations

103 North Approach

Watford

Hertfordshire

WD250EL


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Someone who is keen to learn new skills.
  • Customer service experience preferred.
  • Initiative to work as part of a flexible team to support the pharmacist.
  • Someone who can work in a fast paced environment.
  • Strong interpersonal and comm skills.
  • Enthusiasm.

Desirable

  • Ideally, previous experience within a pharmacy but no experience is necessary.
Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Someone who is keen to learn new skills.
  • Customer service experience preferred.
  • Initiative to work as part of a flexible team to support the pharmacist.
  • Someone who can work in a fast paced environment.
  • Strong interpersonal and comm skills.
  • Enthusiasm.

Desirable

  • Ideally, previous experience within a pharmacy but no experience is necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

103 North Approach

Watford

Hertfordshire

WD250EL


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

103 North Approach

Watford

Hertfordshire

WD250EL


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

Chemiliab Ltd

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

13 May 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7545

Job locations

103 North Approach

Watford

Hertfordshire

WD250EL


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