Medical Secretary

Job summary

The De Parys Group has a fantastic opportunity for an experienced secretary, to join our brilliant team. We have a full time vacancy (37.5 hours), but if you wanted to work part time then we would still like to hear from you, as we would also be happy to recruit a couple of part time secretaries into our team.

We are a strong supportive team, and will help each other through the frequently changing referral pathways, because the NHS doesn't stand still and processes are always evolving but that's also what makes this interesting and challenging.

Main duties of the job

• Audio typing (using Digi Dictation System) of referral letters dictated by the Clinicians and history of audio typing.
• Processing of templated referrals received from clinicians.
• Maintain the Electronic Referral Service and follow-up referrals on a regular basis as well as check for responses to Advice and Guidance.
• Check the ERS Worklist in order to scrutinise current status of referrals, including rejections and process accordingly.
• Typing of general correspondence and documentation for other members of the wider practice team such as safeguarding referrals and coroners.
• Deal with patients referral enquiries and enquiries from within the practice.
• Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others.
• Regular checking and actioning of emails, tasks and workflow.
• Liaise with external agencies such as NHS and Private providers and Community Services ensuring that referrals are processed efficiently.
• Receive and process requests for Online Access to Full Medical Records.
• Open incoming post daily and distribute appropriately.
• Franking of post daily.
• Scanning and photocopying as required.
• Create and maintain templates for documentation.
• Processing and completion of private paperwork requests ie SARs, Insurances, iGPR software, DVLA, patient requests for letters etc. This will include raising and processing of invoices as per the private paperwork price list.
• Liaise with finance team regarding payments.

About us

De Parys Groups priority is to provide the highest standard of clinical care to the 38,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics. We are developing under the National Association of Primary Care (NAPC) framework of 'Primary Care Home' and are actively working with the Mental Health Trust to integrate their services within the Practice. We also offer enhanced service provision for homeless patients. The Quality and Outcomes Framework (QOF) is a voluntary annual reward and incentive programme for all GP surgeries in England, detailing practice achievement results. We have high QOF achievement and excellent KPIs within the group.