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Primary Care Careers

Administration Manager

Information:

This job is now closed

Job summary

Mill Road Surgery in Colchester has an opportunity for an administration manager to join our busy practice support team, on a part-time basis for 30 hours per week, over 4-5 days, whose primary responsibility will be to ensure the seamless operation of all administrative processes within the practice.

Main duties of the job

This includes overseeing a team with various responsibilities, including, but not limited to:

  • Registrations and GP links
  • Referral management
  • Clinical correspondence management
  • Managing non-NHS work such as medical reports
  • Medical record management
  • Clinical coding & note summarising

You will actively support, mentor, train and develop team members and its expected that you will regularly check in with the team, provide 1-to-1s, and support them as their direct report. You will report directly to the practice manager, and work with the management and coordination team on the following:

  • QOF & Enhanced Services
  • Complaints management
  • Internal IT support (troubleshooting PC, printer, smartcard issues)
  • Performing searches/reports, build/modify protocols on SystmOne

About us

Mill Road Surgery has a practice list size of over 17,000 patients and have regularly been voted top in the NHS Patient Survey for GP Surgeries in Colchester.

For further information please contact Matt Carter via email: matt.carter3@nhs.net or call 01206 845900.

Details

Date posted

12 April 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7388

Job locations

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Experience of managing a team
  • Experience of working within primary care and with the general public
  • Experience of undertaking administrative duties
  • Experience of working in a health care setting
  • Excellent communication skills (written and oral)
  • A people person with a proven track record in managing people
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • SystmOne user skills
  • Effective time management (planning &organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • Experience of working in a GP surgery

Qualifications

Essential

  • GCSE grade A to C in English and Mathematics.
Person Specification

Experience

Essential

  • Experience of managing a team
  • Experience of working within primary care and with the general public
  • Experience of undertaking administrative duties
  • Experience of working in a health care setting
  • Excellent communication skills (written and oral)
  • A people person with a proven track record in managing people
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • SystmOne user skills
  • Effective time management (planning &organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • Experience of working in a GP surgery

Qualifications

Essential

  • GCSE grade A to C in English and Mathematics.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Mill Road Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

12 April 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7388

Job locations

47 Mill Road

Mile End

Colchester

Essex

CO4 5LE


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