Receptionist / Care Navigator

Job summary

Dr Krishnan & Partners in Leigh on Sea has an opportunity for a receptionist to join our team on a part-time basis, for 25 hours per week, Monday to Friday 13.00 or 13.30 to 18.30.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

Main duties of the job

We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.

The main responsibilities of the role include:

• Making appointments.
• Taking requests and issuing prescriptions.
• Booking transport.
• Arranging home visit request.
• Dealing with general enquiries and complaints.
• Registering new patients.
• Collecting payments from patients.
• Inputting and extracting information from SystmOne.
• General housekeeping in the reception areas.
• Making refreshments for team members.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About us

Dr Krishnan & Partners is a friendly family practice with a patient list of approx. 4500 patients, based in Leigh-on-Sea.