Job summary
Central Surgeryis looking to appoint an experienced practice manager to lead our organisation.This role is offeredon either a 4 day week or full-time basis, for 30 or 37.5 hours per week, Monday to Friday
Main duties of the job
If you are an experienced practice or business manager looking for a new challenge, then we would love to hear from you. The successful candidate will understand the diverse nature of the role, be flexible and able to prioritise. You will need to be composed and approachable, whilst working under considerable pressure, and have a good working knowledge of the NHS and the changes happening in primary care.
About us
Central Surgery is in Westcliff-on-Sea, in a purpose-built health centre and hasa branch site in Thorpe Bay. Ourteam consists of the GP partner, Dr Kumar, two full-time locums, a part-time nurse and a part-time HCA.The clinical staff are supported by a dedicated team of admin staff. All staff work across the main surgery and the branch surgery.Clinical software used is TPP SystmOne.
Job description
Job responsibilities
The main responsibilities of the role include:
- The overall responsibility for the day-to-day running of the surgery;
- Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;
- Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;
- Driving innovation and modernisation;
- Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
- Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
- Presenting and analysing data, to monitor quality;
- Attending local meetings, to represent the surgery, and reporting to partners;
- Effectively managing all staff;
- Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
- Developing effective partnership, with other organisations, to benefit the practice;
- Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
- Ensuring that the practice complies with all aspects of health & safety at work legislation;
- Managing all income, expenditure and accounts, as well aspreparingfinancial reports for the partners;
- Implementing and maintaining systems, under direction from the partners;
- Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;
- Reviewing and updating the practices information leaflet and website;
- Handling practice publicity and health education materials;
- Being involved in managing the computer system, including organising any maintenance and developments to the system;
- Ensuring practice compliance with data protection legislation;
- Preparing practice business plans and annual reports, as directed by the partners.
For further information about this role, please see the attached job description.
Job description
Job responsibilities
The main responsibilities of the role include:
- The overall responsibility for the day-to-day running of the surgery;
- Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;
- Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;
- Driving innovation and modernisation;
- Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
- Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
- Presenting and analysing data, to monitor quality;
- Attending local meetings, to represent the surgery, and reporting to partners;
- Effectively managing all staff;
- Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
- Developing effective partnership, with other organisations, to benefit the practice;
- Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
- Ensuring that the practice complies with all aspects of health & safety at work legislation;
- Managing all income, expenditure and accounts, as well aspreparingfinancial reports for the partners;
- Implementing and maintaining systems, under direction from the partners;
- Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;
- Reviewing and updating the practices information leaflet and website;
- Handling practice publicity and health education materials;
- Being involved in managing the computer system, including organising any maintenance and developments to the system;
- Ensuring practice compliance with data protection legislation;
- Preparing practice business plans and annual reports, as directed by the partners.
For further information about this role, please see the attached job description.
Person Specification
Knowledge and skills
Essential
- A relevant qualification in business management, or equivalent qualification or experience, preferred;
- Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
- Strong skills and experience in HR, premises management, IT and complaint handling;
- Prior experience of leadership and personnel management, ideally within a healthcare setting;
- Experience in financial management;
- Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
- Self-motivated, with a forward-thinking, solution-focused approach;
- The ability to develop, implement and embed policies, procedures and guidelines;
- Experience of working in an ever-evolving environment, with an ability to cope with regular change;
- Excellent organisational, management and planning skills, IT skills and communication skills;
- Ability to implement and manage change effectively;
- Ability to identify training and development needs in self and other as well as experience of appraising staf
Person Specification
Knowledge and skills
Essential
- A relevant qualification in business management, or equivalent qualification or experience, preferred;
- Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
- Strong skills and experience in HR, premises management, IT and complaint handling;
- Prior experience of leadership and personnel management, ideally within a healthcare setting;
- Experience in financial management;
- Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
- Self-motivated, with a forward-thinking, solution-focused approach;
- The ability to develop, implement and embed policies, procedures and guidelines;
- Experience of working in an ever-evolving environment, with an ability to cope with regular change;
- Excellent organisational, management and planning skills, IT skills and communication skills;
- Ability to implement and manage change effectively;
- Ability to identify training and development needs in self and other as well as experience of appraising staf
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
