Primary Care Careers

Assistant Operations Manager

Information:

This job is now closed

Job summary

GP Healthcare Alliance (GPHA) is looking for an assistant operations manager to join their expanding NHS and private services team. This is a full time role, covering 37.5 hours per week over five days, Tuesday - Saturday.

Main duties of the job

This exciting, diverse role would be ideal for a candidate who embraces change and is keen to develop new strategies to deliver high-quality patient care while simultaneously leading the team. This is a great opportunity to be creative and develop new business, improve efficiency and really take ownership, while supporting our operations manager. This is a challenging and rewarding environment are you ready for the challenge?

About us

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GP Healthcare Alliance headlines:

  • Over 8 years delivering NHS contracts at scale across Essex
  • Serving close to 300,000 patients across 5 primary care networks
  • Delivering weekend wound care services
  • We delivered hot hubs during the Coronavirus pandemic's first wave, deliver Covid vaccinations and booster campaigns
  • Our online training academy is due to be launched in early 2023
  • We care! Our charity work includes collaborating with the Rotary Clubs to collect food bank donations as well as collecting used bras for breast cancer research and compiling Christmas gift boxes for the homeless
  • At an inspection of our head offices this year, we were rated outstanding by the CQC for being such a well led organisation!

What we offer you:

  • Competitive salary
  • 33 days' annual leave, including bank holidays, which increases with length of service
  • Enhanced maternity/paternity pay
  • Company equipment and company mobile phone
  • Continuous training and development
  • Progression opportunities
  • NHS pension
  • A supportive and friendly working environment
  • Peer support
  • Reimbursement for parking and travel expenses for attending meetings/off-site sessions

If you would like to find out more information and discuss this further, please contact Vasiliki Ventouli (Recruitment Administrator) atvasiliki.ventouli@gphealthcarealliance.co.ukor Julia Wallis (Services Manager) atjulia.wallis@nhs.net.

Details

Date posted

18 July 2023

Pay scheme

Other

Salary

£32,000 to £35,880 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0038-23-5694

Job locations

G P Healthcare Alliance

2 Mulberry Road

Canvey Island

Essex

SS8 0PR


Job description

Job responsibilities

On a day-to-day basis, the post-holder willcoordinate and manage the clinical and non-clinical services provided by GPHA. This includes:

  • running our private clinic in Hadleigh,
  • owning and developing existing services across south east Essex,
  • capturing patient feedback,
  • responding to complaints,
  • regular reporting,
  • organising rotas for multiple sites,
  • leading and managing a team of clinical and non-clinical colleagues,
  • organisational and developmental work, as directed by the operations manager.

Job description

Job responsibilities

On a day-to-day basis, the post-holder willcoordinate and manage the clinical and non-clinical services provided by GPHA. This includes:

  • running our private clinic in Hadleigh,
  • owning and developing existing services across south east Essex,
  • capturing patient feedback,
  • responding to complaints,
  • regular reporting,
  • organising rotas for multiple sites,
  • leading and managing a team of clinical and non-clinical colleagues,
  • organisational and developmental work, as directed by the operations manager.

Person Specification

Knowledge and skills

Essential

  • Fostering relationships within the team is highly important in ensuring positive outcomes, so we are looking for a real people-person with a magnetic personality and genuinely caring approach to people-management. This role would suit you if you have a creative mind, are well organised, and have an inventive approach to presenting data for regular company reports.
  • The ideal candidate for this role will:
  • have demonstrable experience in mobilising new operations and implementing changes within a team;
  • have at least 2 years experience in a supervising or management role;
  • be familiar with SystmOne;
  • have a proven ability to work on your own initiative;
  • be I.T. savvy and capable with MS Outlook, Excel and Powerpoint as a minimum. A good level of I.T. skills is a must for this role, as we are continually developing our business and utilising new and innovative technologies.
Person Specification

Knowledge and skills

Essential

  • Fostering relationships within the team is highly important in ensuring positive outcomes, so we are looking for a real people-person with a magnetic personality and genuinely caring approach to people-management. This role would suit you if you have a creative mind, are well organised, and have an inventive approach to presenting data for regular company reports.
  • The ideal candidate for this role will:
  • have demonstrable experience in mobilising new operations and implementing changes within a team;
  • have at least 2 years experience in a supervising or management role;
  • be familiar with SystmOne;
  • have a proven ability to work on your own initiative;
  • be I.T. savvy and capable with MS Outlook, Excel and Powerpoint as a minimum. A good level of I.T. skills is a must for this role, as we are continually developing our business and utilising new and innovative technologies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

G P Healthcare Alliance

2 Mulberry Road

Canvey Island

Essex

SS8 0PR


Employer's website

https://www.essexprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

G P Healthcare Alliance

2 Mulberry Road

Canvey Island

Essex

SS8 0PR


Employer's website

https://www.essexprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

primary care careers

eoe.primarycarecareers@nhs.net

Details

Date posted

18 July 2023

Pay scheme

Other

Salary

£32,000 to £35,880 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M0038-23-5694

Job locations

G P Healthcare Alliance

2 Mulberry Road

Canvey Island

Essex

SS8 0PR


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