Health Care Assistant - Millbrook Surgery

Job description

Job responsibilities

Job Title: Health Care Assistant

Employer: Edgar, Spencer & Ball Partnership at Millbrook Surgery

Responsible to: Managing Partner (administratively), Lead Nurse (clinically)

Location(s): Millbrook Surgery

Hours: part-time and full-time considered

Salary: £12.50 - £13.50+ depending on experience

Job Summary

Millbrook Surgery is looking for an experienced Healthcare Assistant to join our growing team. You will play a vital role in ensuring the well-being and comfort of patients while carrying out a range of diagnostics to support the healthcare team in delivering high-quality care. You will display compassion, empathy, have excellent communication skills and will be able to work effectively as part of a multi-disciplinary team. There are many training and progression opportunities available for candidates looking to progress their knowledge and skills in a clinical setting.

Job description

Physical

• Able to perform venous blood sampling collection to organisational and health and safety standards
• Performing blood pressure checks, including fitting 24hr blood pressure monitors fitting, removal and completing referrals where required
• Pulse and temperature checks
• Recording patient height and weight
• Urinalysis
• ECG recording
• Ear checks and syringing
• Spirometry and FeNo
• Diabetes physical checks including foot checks
• Vaccinations and IM injections in line with protocol and competencies
• NHS health checks
• Simple wound care
• Processing and management of laboratory samples
• Chaperoning patients
• Assisting in the performance of minor operations
• Raising awareness of health and well-being and lifestyle advice

Communication and relationships

• To be able to use various methods of communications namely verbal, non-verbal and IT competently
• To communicate in a skilled and effective manner with patients, carers and colleagues
• To have excellent team working skills and to be able to work in partnership with other healthcare professionals
• To be able to demonstrate empathy, sensitivity and good interpersonal skills
• To be able to communicate effectively with patients who may have communication difficulties namely, speech impairments, deaf, blind and patients who do not speak English as their first language
• To be flexible, reliable and organised
• To communicate effectively with external agencies

Knowledge, training and experience

• Educated to NVQ level 2+ or equivalent
• Successful completion of in-house training including practical training i.e. phlebotomy
• Good clerical and organisational skills
• Able to demonstrate computer literacy
• Knowledge of clinical systems i.e. EMIS is desirable

Analytical and judgement

• Make judgement involving facts / situations sometimes requiring analysis of information
• Provide workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner. E.g. queries from patients and carers

Planning and organisational

• Organise and prioritise preparation, running and closure of clinics
• Work flexibly to maintain cover within the service / organisation
• Maintain effective systems to ensure the service operates efficiently
• Responsibility for patient / client care

• Provide clinical advice within scope of practice and information to patients, carers, relatives or staff face to face, over the telephone or by other means
• Consistently treat others with courtesy and respect

Responsibility for policy and service development implementation

• Responsible for ensuring that the organisational policies and procedures (including amendments and updates) are adhered to and implanted in own are of work
• Responsible for working within own limits in accordance with local and national training frameworks for HCAs

Responsibilities for financial and physical resources

• Manage clinical stock / office stationery
• Take responsibility for equipment used by self and others
• Maintain records of equipment issued to patients i.e. 24hr blood pressure monitors

Responsibilities for human resources (HR)

• Act as a buddy demonstrating own area of work to new or less experienced employees such as apprentices or volunteers
• Willingness and ability to provide peer supervision, observation and support

Responsibilities for information resources

• Accurately enter data / process information utilising appropriate IT systems
• Transcribing / copy typing information provided by others
• Management of information either electronic or paper basis

Person Specification

Experience

Essential

• Experience of working in a healthcare environment primary, secondary or community.
• Experience of working in a healthcare setting.
• Previous experience in a similar role.

Clinical Skills

Essential

• Venepuncture
• Recording ECGs
• Wound care
• Blood pressure monitoring
• Recording height, weight, pulse
• Taking patient history, conducting tests in line with protocols, recording patient information accurately

Desirable

• Ear care
• Spirometry

Qualifications

Desirable

• Educated to NVQ L2+ Standard in Healthcare.
• Phlebotomy certification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

100Fold CIC

Address

Millbrook Surgery

Millbrook Gardens

Castle Cary

Somerset

BA7 7EE

Employer's website

https://www.100foldcommunity.co.uk/ (Opens in a new tab)