Job summary
The post-holder will deliver a consistently high-quality level of administrative support to the delivery the Diabetic Eye Screening Service across.
Main duties of the job
Assisting in the day to day running of the service, helping with general office duties, answering the phone, taking minutes, updating records and maintaining stock levels. The post-holder will be organized and motivated to work both in a team and individually.
About us
InHealth Intelligence is part of the InHealth Group which is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 3 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.
Job description
Job responsibilities
Role: Programme Administrator (Part time - this role is part-time 24 hours per week to work over a minimum of 4 days between 08:30 and 16:30.
Location: Bristol/Hybrid working, minimum 50% office based.
Salary: £22,308
What you will do: The post-holder will deliver a consistently high-quality level of administrative support to the delivery the Diabetic Eye Screening Service across.
Assisting in the day to day running of the service, helping with general office duties, answering the phone, taking minutes, updating records and maintaining stock levels. The post-holder will be organized and motivated to work both in a team and individually.
What you are responsible for:
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Assist with arranging of programme meetings and note taking.
- Place stationery orders via the on-line procurement system (training given). Delivery and invoice reconciliation
- Fire Warden duties (training given)
- Utilising relevant IT systems to support the delivery of a high-quality imaging service
- Assist with monthly programme reports
- Complying with ISO standards, respecting and protecting confidentiality
- Reporting any incidents, feedback or complaints effectively
What people see in you:
- A team player who is supportive, reliable and trustworthy
- Someone who is approachable, dedicated and hardworking
- A people person someone who enjoys working alongside and helping others
- Someone who thrives on and remains calm and focused in challenging situations
- A professional, empathetic and courteous individual
You will:
- Understand the importance of patient confidentiality and be aware of data protection
- Have excellent verbal and written communication skills
- Have good listening skills with an ability to present information in a logical manner
- Have a good standard of education demonstrated by numeracy and literacy
- Be flexible in your working patterns to fulfil clinical requirements and be willing to adjust these at short notice to accommodate unexpected changes
- Be confident in your ability to prioritise tasks
- Be able to follow instructions to support both your colleagues and patients
- Be experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively
- Be able to work on your own as well as part of a team
- Have good time management skills and a flexible approach to working
You have experience of:
- Working in a customer or patient facing role ideally within a healthcare setting
- Using Microsoft packages and other IT systems
- Working as part of a team but also independently
- Data protection and confidentiality laws
Job description
Job responsibilities
Role: Programme Administrator (Part time - this role is part-time 24 hours per week to work over a minimum of 4 days between 08:30 and 16:30.
Location: Bristol/Hybrid working, minimum 50% office based.
Salary: £22,308
What you will do: The post-holder will deliver a consistently high-quality level of administrative support to the delivery the Diabetic Eye Screening Service across.
Assisting in the day to day running of the service, helping with general office duties, answering the phone, taking minutes, updating records and maintaining stock levels. The post-holder will be organized and motivated to work both in a team and individually.
What you are responsible for:
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Assist with arranging of programme meetings and note taking.
- Place stationery orders via the on-line procurement system (training given). Delivery and invoice reconciliation
- Fire Warden duties (training given)
- Utilising relevant IT systems to support the delivery of a high-quality imaging service
- Assist with monthly programme reports
- Complying with ISO standards, respecting and protecting confidentiality
- Reporting any incidents, feedback or complaints effectively
What people see in you:
- A team player who is supportive, reliable and trustworthy
- Someone who is approachable, dedicated and hardworking
- A people person someone who enjoys working alongside and helping others
- Someone who thrives on and remains calm and focused in challenging situations
- A professional, empathetic and courteous individual
You will:
- Understand the importance of patient confidentiality and be aware of data protection
- Have excellent verbal and written communication skills
- Have good listening skills with an ability to present information in a logical manner
- Have a good standard of education demonstrated by numeracy and literacy
- Be flexible in your working patterns to fulfil clinical requirements and be willing to adjust these at short notice to accommodate unexpected changes
- Be confident in your ability to prioritise tasks
- Be able to follow instructions to support both your colleagues and patients
- Be experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively
- Be able to work on your own as well as part of a team
- Have good time management skills and a flexible approach to working
You have experience of:
- Working in a customer or patient facing role ideally within a healthcare setting
- Using Microsoft packages and other IT systems
- Working as part of a team but also independently
- Data protection and confidentiality laws
Person Specification
Qualifications
Essential
- Please see Job Description
Desirable
- Please see Job Description
Experience
Essential
- Please see Job Description
Desirable
- Please see Job Description
Additional Criteria
Essential
- Please see Job Description
Desirable
- Please see Job Description
Person Specification
Qualifications
Essential
- Please see Job Description
Desirable
- Please see Job Description
Experience
Essential
- Please see Job Description
Desirable
- Please see Job Description
Additional Criteria
Essential
- Please see Job Description
Desirable
- Please see Job Description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
