NTW Solutions Limited

Receptionist Bank

Information:

This job is now closed

Job summary

Here at NTW Solutions we are looking for people who can join us to help provide the important support services that we deliver to our partner NHS organisation. You would join our team of bank staff, which means you would be working as and when you were needed, so it could fit around other things you do. However, you would need to be flexible as it could involve working any day of the year in the morning, afternoon, or evening and across weekends and bank holidays too.

You will join a brilliant team and will be carrying out Receptionist duties. The work is varied and interesting but what you are doing is very important so you will need to work to a high standard.

Main duties of the job

The main duties of the role will include;

  • To provide a pro-active, effective and efficient comprehensive receptionist/admin service ensuring high quality and timely communications.
  • To greet patient's staff and visitors who come to the reception desk and provide information and assistance where appropriate
  • To arrange taxi transport via online booking system for wards and departments in the South sector of the Trust.
  • Dealing with patients and members of the public both face to face and over the telephone who are distressed or agitated.
  • Use of the Oracle system for processing orders/invoices

About us

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference to people's lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Details

Date posted

14 November 2023

Pay scheme

Other

Salary

£23,470 a year per annum pro rata (if applicable)

Contract

Bank

Working pattern

Flexible working

Reference number

263-SOL-BANK-C

Job locations

Carleton Clinic

Carlisle

CA1 3SX


Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band A (£12 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band A (£12 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

Person Specification

Knowledge and Skills

Essential

  • Experiencing in managing and maintaining office systems
  • Excellent communication skills when dealing with patients, staff, visitors and outside agencies
  • Excellent customer care skills

Experience

Desirable

  • Experience of clerical/reception work
  • High knowledge of pc skills and Microsoft applications such as word and outlook

Qualifications

Essential

  • General education to GCSE/O' level or Equivalent
Person Specification

Knowledge and Skills

Essential

  • Experiencing in managing and maintaining office systems
  • Excellent communication skills when dealing with patients, staff, visitors and outside agencies
  • Excellent customer care skills

Experience

Desirable

  • Experience of clerical/reception work
  • High knowledge of pc skills and Microsoft applications such as word and outlook

Qualifications

Essential

  • General education to GCSE/O' level or Equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NTW Solutions Limited

Address

Carleton Clinic

Carlisle

CA1 3SX


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer details

Employer name

NTW Solutions Limited

Address

Carleton Clinic

Carlisle

CA1 3SX


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Site Manager

Samantha Musgrave

Samantha.Musgrave@ntw.nhs.uk

07815477939

Details

Date posted

14 November 2023

Pay scheme

Other

Salary

£23,470 a year per annum pro rata (if applicable)

Contract

Bank

Working pattern

Flexible working

Reference number

263-SOL-BANK-C

Job locations

Carleton Clinic

Carlisle

CA1 3SX


Supporting documents

Privacy notice

NTW Solutions Limited's privacy notice (opens in a new tab)