Workforce Officer
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Job summary
A new opportunity has become available in our Workforce Team. If you are looking for your next opportunity and want to be part of a fast paced, hardworking and friendly team then we would like to hear from you!
The role will support and enhance the provision of the Employee Staff Records (ESR) Team as well as the agenda for change (A4C) job evaluation service.
Main duties of the job
As a Workforce Officer you will:
Provide a high-quality, cost-effective service; responsive to the needs of managers and staff across the CNTW Group, for predominantly the Electronic Staff Records Functions (ESR).
You will ensure the ESR system is up to date, accurate, and carry out maintenance to the system to ensure integrity of the data, and staff changes are processed.
Support the service to enhance the customer service experience for managers, staff and candidates across the CNTW Group,
Liaise with an array of managers, staff and external bodies as necessary on a daily basis.
Ensure relevant policies/procedures and employment legislation is adhered to.
The Workforce Officer will possess excellent Organisational and time management skills with the ability to manage a changing workload.
We don't expect you to be an expert in Human resources, maintaining staff records, or Agenda for Change, we are looking for an effective communicator, someone willing to learn and someone with great customer service. Attention to detail will be key.
Please note this post will be appointed to NTW Solutions terms and conditions (not A4C/NHS terms and conditions). These terms and conditions are outlined in the document attached to this vacancy.
For further information please contact Maria Robertson, Workforce Manager (ESR and A4C) on 07769 245 425 or Maria.Robertson@ntw.nhs.uk
About us
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
We make a difference to people's lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.
Details
Date posted
18 January 2023
Pay scheme
Other
Salary
£22,352 a year per annum pro rata (if applicable)
Contract
Permanent
Working pattern
Full-time
Reference number
263-SOL-WOR-030
Job locations
St Nicholas Hospital
Gosforth
NE3 3XT
Employer details
Employer name
NTW Solutions Limited
Address
St Nicholas Hospital
Gosforth
NE3 3XT
Employer's website
https://www.ntwsolutions.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
