Job summary
MIAA Solutions is advertising the above role on behalf of Rainbow Medical Centre in St Helens
A GPA
will support the smooth running of the practice by performing the more routine
administration and clinical tasks on behalf of the GP freeing up their time to
focus on the patient.
This is a new role being introduced to our surgery and
will evolve over time. There will be full training provided and the candidate
will be allocated a GP mentor throughout the training period. It is envisaged
this will be mainly an administrative role but there may be basic clinical
tasks for which full training will be provided.
Please note interviews will take place w/c 18th September
Main duties of the job
Overseeing
smooth running of specialist clinics in the practice this includes managing
waiting lists for joint injection/LARC clinics. Liaising with patients and
ensuring appointments are utilised fully.
Assisting
GPs/secretarial staff with referrals, tests and follow up appointments of
patients
Assisting
coding team with clinical diagnoses by liaising with GPs as required
Developing
basic clinical skills to include dipping urine, taking blood pressure, ECGs
Completing
basic (non-opinion) forms and core elements of some forms for the GP to approve
and sign such as insurance forms, mortgage, benefits agency forms etc
Reviewing
summary care records for new patients registering with the practice and
ensuring all important information is entered into record and easily accessible
Ensuring
practice is kept up to date with governance policies by monitoring dates of
expiry and liaising with appropriate staff to update as required
Helping
the GP liaise with outside agencies e.g. social services, social prescribing,
MDT teams
Undertake
any other delegated duties appropriate to the post
About us
Rainbow
Medical Centre is a large training practice in St. Helens. We currently have 7
GP partners and 4 Salaried GPs. We have a practice pharmacist, with support
from 3x further pharmacists via our local primary care network (PCN). We have a
nursing workforce of 10, we are also fortunate to have an array of PCN staff
including a mental health nurse, physiotherapist, social prescriber and
physician associates. We have secretarial and admin support from a large team
of clerical staff.
Our
practice is part of St. Helens South PCN, the largest in St. Helens. Although
this role is employed by the PCN it will be solely based at Rainbow Medical
Centre.
Job description
Job responsibilities
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.
They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
I Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
All employees are subject to the requirements of the Health and Safety at Work Act. The post-holder is required to ensure, as an employee, that his/her work methods do not endanger other people or themselves.
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This Job Description may be reviewed in the light of changed service needs and developments. Any changes will be full discussed with the post-holder. The post-holder may be required to carry out other duties appropriate with the post.
This Job Description may be reviewed in the light of changed service needs and developments. Any changes will be full discussed with the post-holder. The post-holder may be required to carry out other duties appropriate with the grade of the post.
Job description
Job responsibilities
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.
They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
I Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
All employees are subject to the requirements of the Health and Safety at Work Act. The post-holder is required to ensure, as an employee, that his/her work methods do not endanger other people or themselves.
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This Job Description may be reviewed in the light of changed service needs and developments. Any changes will be full discussed with the post-holder. The post-holder may be required to carry out other duties appropriate with the post.
This Job Description may be reviewed in the light of changed service needs and developments. Any changes will be full discussed with the post-holder. The post-holder may be required to carry out other duties appropriate with the grade of the post.
Person Specification
Qualifications
Essential
- The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review,
- including taking responsibility for maintaining a record of own
- personal and/or professional development
- Taking responsibility for own development, learning and
- performance and demonstrating skills and activities to others who
- are undertaking similar work
Person Specification
Qualifications
Essential
- The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review,
- including taking responsibility for maintaining a record of own
- personal and/or professional development
- Taking responsibility for own development, learning and
- performance and demonstrating skills and activities to others who
- are undertaking similar work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
