Go back

Technical Services Supervisor

NHS Property Services Ltd

The closing date is 01 May 2025

Apply for this job

Job summary

The key function is to support NHS Property Services in delivering building services maintenance and repairs across the NHS to ensure buildings are maintained to the highest standards and to provide a safe and secure environment for staff and customers. To manage Facilities Services Delivery across multiple locations providing a high quality and cost-effective service to customers/the organisation. Key aspects of this role may include the management and supervision of the local Hard FM Services

Main duties of the job

Ensures compliance in line with all processes/procedures and policies that meets organisational standards/requirements including but not limited to our Health & Safety Policy/HTMS (Health Technical Memoranda) and SFG20. Can implement new standards and led change to manage continual improvement. To conduct quality audits of works to ensure minimum organisational standards are met and maintained and to take immediate corrective action when required where audits do not meet such standards. To undertake toolbox talks and lead health & safety compliance across teams. Meet with customers and contractors to ensure works are delivered to organisational standards and where applicable to resolve first line customer complaints or (when appropriate) escalate to immediate line manager with a view to providing accurate information/recommendations for corrective action to be taken

About us

Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.

Date posted

17 April 2025

Pay scheme

Other

Salary

£47,000 to £50,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

009919

Job locations

10 south colonnade

London

E14 4QT


Job description

Job responsibilities

We have a great opportunity for a Technical Services Supervisor. This will be to join our team based in London - 10 South Colonnade Canary Wharf. This is a permanent, full time position working 37.5 hours per week. Monday-Friday 8am-4.30pm. The starting salary for this role is from £47,000 (depending on experience) plus on call allowance. This is a mobile role covering North London. Requirements for the role: Qualifications - At least one of the below:

  • Specialist knowledge acquired through experience or qualification.
  • Hold level 3 NVQ or equivalent in related building services.
  • Formal apprenticeship or craft trained within building services.
  • IOSH Managing Safely or equivalent
    • Additional Requirements:
  • Driving licence is essential
  • Must be comfortable using technological devices to log jobs.
  • On-Call availability
  • Desirable to have industry experience
  • Ability to work alone and/or as part of a wider team as this role will require you to work cohesively with other Technical Disciplines.
    • Please note, DBS Checks & DVLA checks will be required for this role. Key Responsibilities:
  • Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
  • Can implement new standards and lead change to manage continual improvement.
  • To conduct quality audits of works to ensure minimum organisational standards are met and maintained and to take immediate corrective action when required where audits do not meet such standards. To undertake toolbox talks and lead health & safety compliance across teams.
  • You may be required to manage colleagues and undertake tasks in disciplines other than your own.
  • Meet with customers and contractors to ensure works are delivered to organisational standards and where applicable to resolve first line customer complaints or (when appropriate) escalate to immediate line manager with a view to providing accurate information/recommendations for corrective action to be taken.
  • Responsible for the supervision, health, safety, and wellbeing of the building services team. * Manage the Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Delivery Manger, ensuring that operational standards are maintained at all times. Manage the distribution of works to ensure priority of statutory compliance and maintenance of services in critical environments. Maximising team resources and productivity at every opportunity which may would involve the planning and organisation of complex activities.
  • To ensure that the Master Asset Data Base (CAFM) is updated via change control where it is recognised to be incorrect or incomplete.
  • To maintain effective site log books where required at NHS premises, ensuring that they are completed in a timely and accurate manner. To carry out audits to ensure that site log books are completed by the team/contractors etc and that records are accurate and up to date.
    • Benefits:
  • On-Call allowance (rota dependant)
  • Company van and tools provided.
  • 27 days holiday (plus bank holidays on top)
  • Access to group personal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings,
  • Training and development opportunities
  • NHS Bluelight discounts.
    • Who are we? We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!

    Job description

    Job responsibilities

    We have a great opportunity for a Technical Services Supervisor. This will be to join our team based in London - 10 South Colonnade Canary Wharf. This is a permanent, full time position working 37.5 hours per week. Monday-Friday 8am-4.30pm. The starting salary for this role is from £47,000 (depending on experience) plus on call allowance. This is a mobile role covering North London. Requirements for the role: Qualifications - At least one of the below:

  • Specialist knowledge acquired through experience or qualification.
  • Hold level 3 NVQ or equivalent in related building services.
  • Formal apprenticeship or craft trained within building services.
  • IOSH Managing Safely or equivalent
    • Additional Requirements:
  • Driving licence is essential
  • Must be comfortable using technological devices to log jobs.
  • On-Call availability
  • Desirable to have industry experience
  • Ability to work alone and/or as part of a wider team as this role will require you to work cohesively with other Technical Disciplines.
    • Please note, DBS Checks & DVLA checks will be required for this role. Key Responsibilities:
  • Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
  • Can implement new standards and lead change to manage continual improvement.
  • To conduct quality audits of works to ensure minimum organisational standards are met and maintained and to take immediate corrective action when required where audits do not meet such standards. To undertake toolbox talks and lead health & safety compliance across teams.
  • You may be required to manage colleagues and undertake tasks in disciplines other than your own.
  • Meet with customers and contractors to ensure works are delivered to organisational standards and where applicable to resolve first line customer complaints or (when appropriate) escalate to immediate line manager with a view to providing accurate information/recommendations for corrective action to be taken.
  • Responsible for the supervision, health, safety, and wellbeing of the building services team. * Manage the Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Delivery Manger, ensuring that operational standards are maintained at all times. Manage the distribution of works to ensure priority of statutory compliance and maintenance of services in critical environments. Maximising team resources and productivity at every opportunity which may would involve the planning and organisation of complex activities.
  • To ensure that the Master Asset Data Base (CAFM) is updated via change control where it is recognised to be incorrect or incomplete.
  • To maintain effective site log books where required at NHS premises, ensuring that they are completed in a timely and accurate manner. To carry out audits to ensure that site log books are completed by the team/contractors etc and that records are accurate and up to date.
    • Benefits:
  • On-Call allowance (rota dependant)
  • Company van and tools provided.
  • 27 days holiday (plus bank holidays on top)
  • Access to group personal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings,
  • Training and development opportunities
  • NHS Bluelight discounts.
    • Who are we? We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!

    Person Specification

    Qualifications

    Essential

    • Specialist knowledge acquired through experience or qualification.
    • Hold level 3 NVQ or equivalent in related building services.
    • Formal apprenticeship or craft trained within building services.
    • IOSH Managing Safely
    • Full UK Driving Licence.

    Experience

    Essential

    • Proven experience working within a buildings maintenance environment managing or supervising a mixed ability maintenance team
    • Experience of managing people related activities to a high standard ie disciplinary/absence management etc
    • Working within the requirements of method statements or permit to work.
    • Experience maintaining services to SFG20.
    Person Specification

    Qualifications

    Essential

    • Specialist knowledge acquired through experience or qualification.
    • Hold level 3 NVQ or equivalent in related building services.
    • Formal apprenticeship or craft trained within building services.
    • IOSH Managing Safely
    • Full UK Driving Licence.

    Experience

    Essential

    • Proven experience working within a buildings maintenance environment managing or supervising a mixed ability maintenance team
    • Experience of managing people related activities to a high standard ie disciplinary/absence management etc
    • Working within the requirements of method statements or permit to work.
    • Experience maintaining services to SFG20.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    10 south colonnade

    London

    E14 4QT


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    10 south colonnade

    London

    E14 4QT


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    For questions about the job, contact:

    Talent acquisition

    Talent acquisition team

    Careers@property.nhs.uk

    000000000000

    Date posted

    17 April 2025

    Pay scheme

    Other

    Salary

    £47,000 to £50,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    009919

    Job locations

    10 south colonnade

    London

    E14 4QT


    Privacy notice

    NHS Property Services Ltd's privacy notice (opens in a new tab)