General Assistant

NHS Property Services Ltd

Information:

This job is now closed

Job summary

Deliver general assistant services to the required standard and specification; providing the highest standards of service delivery and working practices. Ensure open, effective communication.

Main duties of the job

Provide high levels of customer service. Maintain moving and handling operational procedures. Maintain professional relationships with site users. Maintain high levels of confidentiality, privacy, and dignity

About us

NHS Property Services is one of the UK's largest real estate and property owners, providers and advisors to the NHS Estate. We have a diverse portfolio in excess of 3500 properties ranging from listed buildings through to award winning, state-of-the-art integrated health campuses. As an integral part of the NHS, we strive to provide best in class property and facilities services across our estate and this success is driven by our People!

Date posted

14 February 2024

Pay scheme

Other

Salary

£12 to £12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

007039

Job locations

Washington - Galleries Health Centre

Washington

NE38 7NQ


Job description

Job responsibilities

We have a fantastic opportunity for a part-time, permanent General Assistant role to join our team based site at Washington - Galleries Health Centre.

  • £11.55 per hour part-time, working 1600-1900 Monday to Friday
  • Training will be provided
    • About the role:
  • This role will work within the facilities team to undertake general caretaking and handyperson duties in NHS Property Services premises, undertaking tasks in line with company policies and procedures. To ensure the completion of caretaking duties and basic maintenance tasks in a timely and efficient manner.
  • To be considered for this role you will have experience of caretaking/handyperson duties or similar and you would have knowledge of Health and Safety requirements.
    • What we can offer you:
  • 27 days annual leave + 8 days bank holiday.
  • Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework.
  • SMART Pension contribution into which the company will contribute up to 6%.
  • NHS retail discounts and Cycle to Work Scheme.
  • 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
  • We have a great Colleague Assistance Programme and offer support for all areas of life.
    • An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Contact our Talent team at to find out more.

    Job description

    Job responsibilities

    We have a fantastic opportunity for a part-time, permanent General Assistant role to join our team based site at Washington - Galleries Health Centre.

  • £11.55 per hour part-time, working 1600-1900 Monday to Friday
  • Training will be provided
    • About the role:
  • This role will work within the facilities team to undertake general caretaking and handyperson duties in NHS Property Services premises, undertaking tasks in line with company policies and procedures. To ensure the completion of caretaking duties and basic maintenance tasks in a timely and efficient manner.
  • To be considered for this role you will have experience of caretaking/handyperson duties or similar and you would have knowledge of Health and Safety requirements.
    • What we can offer you:
  • 27 days annual leave + 8 days bank holiday.
  • Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework.
  • SMART Pension contribution into which the company will contribute up to 6%.
  • NHS retail discounts and Cycle to Work Scheme.
  • 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
  • We have a great Colleague Assistance Programme and offer support for all areas of life.
    • An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Contact our Talent team at to find out more.

    Person Specification

    Qualifications

    Essential

    • No essential qualifications as training will be provided.

    Desirable

    • No desirable qualifications as training will be provided.

    Experience

    Essential

    • Experience of working in a customer focused environment
    • Experience of following Standard Operating Procedures and Safe Systems of Work. Experience in the operation of electrical cleaning equipment. Experience of operating a switchboard/handling client phone calls.

    Desirable

    • No desirable experience.
    Person Specification

    Qualifications

    Essential

    • No essential qualifications as training will be provided.

    Desirable

    • No desirable qualifications as training will be provided.

    Experience

    Essential

    • Experience of working in a customer focused environment
    • Experience of following Standard Operating Procedures and Safe Systems of Work. Experience in the operation of electrical cleaning equipment. Experience of operating a switchboard/handling client phone calls.

    Desirable

    • No desirable experience.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    Washington - Galleries Health Centre

    Washington

    NE38 7NQ


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    Washington - Galleries Health Centre

    Washington

    NE38 7NQ


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    For questions about the job, contact:

    Talent acquisition

    Talent acquisition team

    Careers@property.nhs.uk

    000000000000

    Date posted

    14 February 2024

    Pay scheme

    Other

    Salary

    £12 to £12 an hour

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    007039

    Job locations

    Washington - Galleries Health Centre

    Washington

    NE38 7NQ


    Privacy notice

    NHS Property Services Ltd's privacy notice (opens in a new tab)